We were relocated to Long Beach, WA on May 18 – 20. It was easily bound to be the most stressful move of my life, no joke. The home we left was a split level, with a super tight corner and facing wall at the top. I have a two-piece Bramble Country Bookcase that is 7’x7’x2.5′, and weighs approximately 400 lbs. Watching that piece get in that house nearly gave me a heart attack – I didn’t know how anyone could get it DOWN that tight stairwell. That is only one piece – we have BIG furniture everywhere. In short, I was terrified of this move, and jaded by super shitty moving experiences in the past.
When Chayse showed up, I admit I thought, “What? This young man looks like a kid to me…” Wrong. Chayse is the consummate professional, hella competent, and strong as an ox. I have never been so at ease with the chaos of ‘moving day’. I felt like he was my friend by the time this experience was over, and I know I hugged him.
Ceazar was like a giant calm – what a sweet guy, incredibly generous with kindness, and again, so damned good at this job which is SO hard! Hugged him, too.
Dameon is like a cool breeze. I was really happy that he made both legs of our journey. Abdiel did not get to make the second delivery leg – but he too, was such a hard worker, so courteous, so careful. I was disappointed that Abdiel did not come on the delivery, because I missed the opportunity to thank him properly.
Our delivery included two new fellas – Trebeno and Francis. They too were strong, careful, attentive, and so mannered and courteous.
It was a pleasure to feed these men, bring them sodas, and I tried to tip them well, but there were six of them all told! I know Chayse handled the tip I offered with dignity and fairness – and they all thanked me in person – again, such good men.
I truly hope that any or all of them pop in sometime this summer to camp with us at The Lamp Camp! I would be absolutely delighted to see any of them, anywhere, any time.
Truly, thank you,
Move from Gig Harbor to Vancouver –
Good morning. I’m just writing to say thanks for a great move and complement your crew. Lenin, Andy, and David were awesome. I will start with, I was a little worried and not sure when I realized only 3 people were on the crew. However, they quickly explained why and assured me that it would be no problem. Turns out it was no problem at all and they were very fast and efficient and went above and beyond what I expected. I don’t want to go on and on but I will close with that this is our second move with you folks in a few short months and I will happily and highly recommend your company for any and all people that ask me about movers. Both crews (2 moves again) were awesome and much more professional than I have experienced in the past. I should also give a shout out to Jay who did the estimates both for his professionalism and accuracy.
Thanks again, keep up the great work and while I prefer not to move again anytime soon, if I do I will be in touch!
Jose, Manuel, Cesar, Damian – a great move experience!
This is the second time we have used your company, and again we could not be more pleased with the service we received. The team was EXCELLENT. Extremely professional, kind and courteous. Hard working. Moving is stressful, and your guys made it much easier.
Please extend our thanks to them, much appreciated.
We had 2 very heavy objects moved and Dalton,Andy,Manuel and Jose were great! They were on time and very professional. Thank you, guys!!
Hi Jay – I just wanted to reach out and thank you, Lenin and the men assigned to our recent move. The men that showed up on Saturday, March 8 and again on Monday, March 11 were tremendous. I was in awe at how they all just dove in and got the job done. The team work that they displayed was unlike anything I have every seen. I especially want to thank the three men that came back on Monday and helped me get furniture moved, desks put together, crates organized, etc. I could not have done it without them.
Thank you so much for all that you and your company did to make our move as painless as possible. I will definitely recommend Neighbors to anyone who is looking for a moving company.
My experience with Neighbors was terrific! My inquiry was handled promptly, follow up throughout the experience was excellent and the team of 4 guys couldn\’t have been better. This project involved unusual steps that required the team to work with an airport cargo office and handle extremely heavy objects going up several flights of steps. The team of Mike, George, Kenny and Marquise J. were all friendly, helpful, professional, tidy and super efficient. I couldn\’t have asked for better service on a tough job for a very reasonable price. I highly recommend this firm.
From the very beginning with the quote for what it was going to cost through the end of the process, it was excellent all the way. You were not the cheapest quote, but yours seemed the most accurate to start with. The guys that came to do the move were amazing, they had no hesitations, knew what to do and worked the entire time at a constant rate. Initially when the movers showed up, they gave an estimate of a couple hours longer than the original quote, but not really out of line, but in the end, they did it in exactly the amount of time that the original quote was for, and did an excellent job of protecting both houses from damage. From start to finish, pure excellence! I will never do a move without neighbors again, if anyone asks, I will always recommend Neighbors! Cheers, Roger Santo, a satisfied and happy customer.
On 1/29/18 we moved my 92 year old mother from Tacoma, WA to Silverdale, WA. Neighbors Relocation’s staff Lenin, Manual and James was there to move us. They were highly professional and helpful. They did all we could ever hope for with a smile. They wasted no time. Everything arrived safely with no damage. I rate them with a 5 star because they truly earned it. I would highly recommend their service to anyone needing a mover.
Hi, Gil and Mike moved my couches with expertise, courtesy and joyfulness. It was a great experience and I have highly recommended your services. Thank you, Deborah.
Thank you for reaching out. I meant to contact you earlier regarding my move. From start to finish the experience was worry free and positive. Scott was professional and easy to work with making my decision to utilize your service automatic. I spoke with Lucas in dispatch who was friendly and helpful. As soon as team Jevoy, Freddie and Javaughn arrived I had full confidence everything would arrive safely at the destination. All 3 gentlemen were respectful, hard working and accommodating. As you know, some people are prone to moving day jitters and they treated me with considerate care. Jevoy sure impressed the property manager who was convinced he would never be able to jockey the truck up next to the unit. Neighbors, you’ve truly shown yourselves to be worthy of referring. With sincere appreciation, Danielle Coley.
I had a very pleasant experience. My time slot was 8-10 am on Saturday. The team was there with the truck by 7: 45 am. We did the paperwork and inspection of things to be moved. By 8:00 am, started loading the truck and 9:45 am, we had completed the move. The team was very professional. They took extra care to ensure that things were loaded, moved, unloaded at destination carefully. It was a pleasure to do business with you. Thanking you for the professional services provided.
We thought the movers did an outstanding job! We were very happy with their hustle, attention to detail, and friendliness. Thank you – we will definitely recommend to others if they need your service.
Thank you for the follow up regarding my daughters move last week in downtown Seattle! Although a relatively small move with little furniture, the task was a bit daunting due to heavy construction, rain and an after 5:00pm scheduled move! The two gentlemen that moved my daughter’s items were fantastic! Jared and Malik were very polite, thoughtful and careful with my daughter’s things. They worked efficiently and smart. Even with challenging circumstances… such as moving items up and down 3 flights of stairs, parking several blocks from my daughter’s apartment and then moving items in the rain, not to mention having to navigate moving items for several blocks after dark, both Jared and Malik maintained composure and provided professional service from the moment they arrived to the very last item was moved. We will definitely recommend your service to friends should they need movers. Thank you for having high standards towards customer service! Kindest Regards, Leslie Barry.
Our crew was FANTASTIC. Really good guys that worked extremely hard. I will be calling in a month for another move and will most certainly request the same crew.
This was the second time we’ve used Neighbors, and just like the first time, they were great. This time we had Mike R.’s crew with Joel & Mac. All of three of these men were friendly, personable, conscientious, and careful with our furniture. As always, they do a great job protecting your property with corner guards, covered runways throughout your house and staircases. During the walkthrough at both the pickup location and the destination, they take the time to evaluate the most efficient moving strategy, and more importantly, they give you the opportunity to discuss with them special pieces of furniture that may be delicate, antique, or valuable that require special attention and care to be moved. Next time we move, we’ll request the Mike R. crew! Thanks Mike, Joel, & Mac! We appreciate the hard work and dedication to moving our furniture and storage items with care. Cheers!
My move went very smooth and professional. I appreciate the crew you sent they were fast and very considerate!!!! Thank you.
In January of 2017 and again in January 2018 we used Neighbors Relocation Services. On our first move, we had such a positive experience. On our second move, we requested the same crew and we were able to get, I’ll call them, “Jose and Company”. They were so professional and such hard workers. Both moves were a “10”. Thanks to Neighbors Relocation Services for taking such good care of us. Also, to Jay and Lucas for their administrative support.
Chris Webb and Casey Green were phenomenal. They were professional and energetic and operated with incredible care and attention to detail. Plus they moved my entire one bedroom apartment into a nearby storage facility in a fraction of the time I had been originally quoted for. Whenever I need to move again, I will definitely use Neighbors and will be requesting for Chris and Casey to help!
I was going to follow up yesterday with a call and the day got away from me! The three men who moved us yesterday would VERY good and I would request them again for sure. They made a great impression on all involved. Excellent. I cannot remember all their names (I believe the Forman’s name was Jeremy and one of their names was Carlos). Excellent!! Thank you for the email!! I am sure we will use your service again in the future!
Neighbors was awesome to work with. My moving crew was Joeland and Carlos. They were quick, efficient, careful, and really easy to work with. I was initially apprehensive about having strangers in my home, but they were so easy going that I felt totally comfortable around them and didn’t have any doubts about their work. The price was very fair and I actually ended up spending less than what I was originally quoted (which wasn’t that bad to begin with). If I ever need to move again I will definitely use this company.
Gilbert and crew did a great job. What could have been a very stressful experience turned out beautifully. They arrived on time and worked consistently and smartly through the day. No damage that I’ve noticed yet. Will check the fine China hopefully this weekend; I’m sure it’s fine. I will be glad to refer any and all to your company.
They were fantastic. This is my 3rd time using your service. As an investment/apartment manager I requested moving information to provide my prospects.
Just want to say that the crew who moved my stuff out of storage and into my new home were fantastic! They were on time, worked non-stop so efficiently and expeditiously, took good care of my stuff, and made it all look so effortless. I am extremely happy with their work. Although I’m hoping never to move again, if I had to I wouldn’t hesitate in calling your company again. Great job!!
I was very happy with my service. I had to change the date of the move several times (new construction) and they were very accommodating. And the crew that did the move was great! They were friendly and efficient. Thanks for everything.” Spoke with customer and she said Dalton and Malik did such a great job for her move. She was very happy with all the flexibility of staff and crew too for her move.
I am writing to tell you that my move went wonderfully well today – Mike R, Dacari and Julio arrived promptly and after we talked about the particulars of the move (two delivery locations), they set about the business of wrapping and loading. They were good-natured and helpful. Moving is an anxious time, but they instilled confidence – I didn’t need to worry at all. Such nice guys! My sister-in-law, Robin Siegl referred me to you – your company moved her artist’s studio and she was pleased. I will be sure to recommend you, too.” Spoke with customer and she will write an online review for crew. She said they were very thoughtful and confident and made the moving process very smooth.
The guys did an excellent job of moving me….so professional and organized. I haven’t moved in 35 years and was a little stressed about the whole thing….I’m so glad I chose Neighbors to move me…..they worked miracles!!!
BBB – I had a small job involving moving some furniture around inside my house. I called on a Tuesday and got a job scheduled for the very next morning. I was satisfied with communications: I received emails with receipts and confirmations immediately after talking with the company on the phone; the dispatcher called to give me a time window when Neighbors said he would; and my actual movers called in the morning when they were 15 minutes out. The movers were good to work with. They were professional, listened to my concerns, and were very careful. I would use Neighbors again without hesitation.
They were absolutely wonderful! Everything was great and the guys were so friendly and hard working! Please thank them again for me and I will definitely recommend this company to anyone. Have a Happy and Safe New Year.
My moving team, Lenin, Andy and Manuel, were amazing. They were quick and efficient and also had great personality. They made me feel very comfortable and I would definitely use that team again. They deserve a raise or bonus. I’m a single mother and to have 3 guys come move you can be a bit scary but it wasn’t with them at all.
I was very pleased with the careful work and helpfulness of the crew. Everything arrived safely. I appreciate the help.
BBB – Quentin and Mike are rockstars. Please request them when you need hardworking nice guys to move tricky items in tricky spaces. My favorite moment was Q trying to help my daughter back out of a parking spot. He is a hero. Mike is very earnest and trustworthy Couldn’t be happier!!
Our experience with Neighbors Relocation was wonderful. We had a crew of 4 guys and they were professional, hard-working, efficient, and careful at the same time. Communication was great, and I was extremely satisfied. Thank you so much, Diana.
I want to leave a VERY POSITIVE comment on the GREAT Service I had from Neighbors Moving. I booked the move for Friday and I was called the day before to confirm, (very professional). My 2 guys Theo and Ernie showed up early 9am and called well before arriving and knew exactly where to park saving time. When they arrived I had a need for help with some tape and 2 more boxes and they provided it with no extra hassle whatsoever. They moved all my items with care, grace and style and were even willing to help me take boxes to my car which was above and beyond the call of duty. I am impressed with how professional Theo was and I could tell he was a moving veteran with lots of years doing this kind of thing. Ernie made me smile and laugh even though I was stressed and they wrapped all my paintings with care so they arrived safely. I cannot brag enough about what a great experience I had with Neighbors moving and because of your 2 very amazing movers, Theo and Ernie, I know for a fact I’ll use you for everytime I move! I also love that you are veteran owned! KUDOS to Neighbors for making my move such a winner!
MR Peacock, First I need to give you a little back ground on this move if I may. Not a month before we sold our home in Seattle my husbands best friend was moving from Northern California back home to Seattle. I don’t know who they contacted for their move but ALL of their belongings including birth certificates of both their adopted children, pictures and documentation were stolen. The truck was never found…
When I called to speak with several moving companies I immediately felt safe while speaking to BJ at Neighbors. I told him of our friends experience and he went over several websites I could check out including your contact information. He helped me with the list of our belongings and how the moving day would go. I also received a call a couple days prior to our move with a check in call from the office.
The day of the move I received a call from Gilbert stating he’d be here close to 0800. Then he texted me when he was 1/2 mile out, which allowed us time to move our cars to accommodate parking for their truck. Gilbert introduced the team for the day, Gilbert, AJ and Michael. He taped a list of everyone’s name with Neighbors contact information to a wall in case at anytime we needed to contact the company, or if we had forgotten their names. They promptly got to work and boy did they work. It was a very hot day and these guys were beyond responsible, respectful and professional. By the end of our move, I felt these guys were part of our family. I hope we never have to move again, but if we have to I would most definitely call Neighbors and ask for these three guys. I’m a surgical nurse and these guys reminded me of a well oiled surgical team. They used moving terms that they knew would get the furniture in a room without any damage to furniture, home and themselves. Nothing was damaged because of the care they took to prepare our belongings for transport and placement. Not only did they disassemble our furniture but they placed it in the appropriate rooms and reassembled it. At one point I didn’t think a table would fit where we had planned and AJ suggested turning the table and it fit. They never batted an eye to our basement full of ‘stuff’ they just kept working with a work ethic beyond comprehension.
Randy, I can not express my gratitude enough for what your employees did for us during our move. Please thank them for us. If your company gives out recognition of any kind please give to these three awesome movers. We will, of course, tell everyone we know that will listen about our moving experience with Neighbors.
Thank you, AJ, Gilbert and Michael for taking such good care of our belongings and making a very stressful day doable. Sincerely, DonnaRae and Bobby”
Hello Jay and Lucas,
I just wanted to write and say how thrilled we are with our move on Saturday. They crew was amazing!! My husband and I couldn’t believe how efficient they were. Everything went perfectly and would couldn’t be happier. They all worked so hard!! Special kudos to the lead, Ivan. Please pass on our satisfaction to the people in charge. Thank you both! We will definitely recommend Neighbors Moving to everyone we know.
Kind Regards, Jason & Monica Peterson
Clint and his crews were outstanding. Our goods actually arrived a little early and in great shape. The guys were very courteous on both ends of the move, very efficient, and very careful with our property. I’d recommend your company to anyone who is anticipating a move. The only hiccup I found, and it was a minor one, was that I was told a couple of times that the front office would call me back, but didn’t. I realize that you were pretty busy, especially with PCS season creeping up. I ended up calling them. But, they always had the information I needed when I called. A slight issue did develop as a result of the lenders. Clint had to hold the truck for one day because the lenders were somewhat out of synch with their duties. I was charged an extra $500.00 as a result. It wasn’t a surprise, so I had no issue with your company over it. But, USAA, the lender is reviewing the matter for possible reimbursement. The sum was included in the final bill that I paid Clint. So, there was no separate indication of the extra charge. I’ll have to get a hold of your business office to check on getting a receipt to give to USAA as proof. But, Neighbors did an outstanding job on the move overall.
This is the second time I’ve used Neighbors Relocation (and have referred multiple times to friends), and I will have to say that the service keeps getting better! This weekend, I had Lenin, Alex, and Anna and I would request all of them again! They were nice, quick, and did an incredible job stacking all of my belongings in the storage unit.
Beyond the actual movers, Scott did a great job scheduling the move, and Lucas continued to let me know the status leading up to my move.
I will continue to use (and refer) Neighbors Relocation!
We did a local move from Ballard to Fremont from a 3 level townhouse to a one bedroom apt with about half our stuff going in a storage room at the complex. We had everything well marked for storage so they loaded up the truck with the inside stuff packed towards the front, and put the storage stuff on last so it could be moved directly into the storage unit as soon as we got there.
Then a problem – the storage unit turned out to be the a different one than we were expecting from the apt complex, so I had to wait for the manager to find us a more suitable one but he wouldn’t be available for over an hour. Instead of waisting time, my crew, Taylor, Caesar, and Damian, went ahead and unloaded our apt stuff from the middle door of the truck which is harder and more laborious as there’s less room to maneuver. These guys did it anyway without a complaint and saved precious time.
These guys rock! They were quick, courteous, conscientious! They took good care of my stuff including an antique high-boy and many musical instruments. I also have never seen better care taken of the property either – they put up corner guards, wall protectors in the stairwells, and stair runners to protect from the dolly’s. Wow – what a great group of guys.
Thanks again Taylor, Caesar, and Damian for all of your hard work and going above and beyond! You guys rock!!!
I am so happy that my realtor referred me to Neighbors moving company. I have only been in the
Seattle area for four years and didn’t have a clue of where to start.
I truly loved working with Gilbert and Joe. They were very professional and so kind and pleasant to work with. They kept us informed at all time of how close they were to our home.
Their professionalism and super hard work should be recognized as I know that it’s a tough job to help people move all of their belongings.
I’m thankful for Gilbert , Joe and Max and I now can have a great moving company to refer to all of my friends and coworkers.
To Kristi, Vernon and Joe,
Thank you all very much for helping with my apartment move on Friday, 20th January 2017. It must have been blessed day to move because the weather was perfect and I got the pleasure of having best crew helping me. While all my boxes and items were already packed, that does not take away from the fact that I could not have done it as efficiently, expertly and effectively without your help. You all did an outstanding job all around and I would not have any hesitations in using your services again in the future…very likely to happen, indeed. In particular:
– I appreciate the conversations with Kristi to explain the move process, how time would be calculated and trying to accommodate my time requests, even thought that was ultimately not possible.
– Vernon and Joe were very friendly, professional, knew what the were doing, worked great as a team and accomplished the move in less time, efficiently, and even under my budget! That was wonderful. Even while they had other obligations that day, they still took the time to engage in conversation, a few laughs and to help make the process less stressful.
– I very much appreciate the skills in furniture assembly that Vernon and Joe had. I had a bed and a desk with glass panels that were brand new and needed to be assembled at the new apartment. Vernon and Joe did not hesitate to help. Again, they worked great as a team to assemble both pieces of furniture in less time than expected. In addition, these two items are the central and most important items in my apartment and ones I use every single day. The fact that the took the time to do the assembly right the first time without any damages or issues is a testament to their professionalism and work ethic. I think we all learned something in that process, including myself.
– Vernon took the time to explain all the paperwork and both Vernon and Joe made sure I was comfortable with every step of the process.
Because of all these actions, the process of moving was nearly seamless and I never even missed my former apartment and got straight to my life. Again, thank you very much for all the little steps in between that I am sure you took to help me achieve a successful move. Much success to you individually and to Neighbors Location Services as a company.
I highly recommend Neighbors Moving in Seattle. These people were fabulous. They made sure that our goods were treated well during the move. They went the extra mile to be sure we had everything placed where we wanted it – boxes, furniture, etc. We couldn’t have asked for a better experience! Use these people. You will be glad.
Your guys were very helpful and curtious. They were very carefull with our furniture. Will definitely use your services again Thank you
They did an excellent job on an extremely wet rainy day. An elevator in the building was not working and they were required to move things a longer distance than usually required. Thanks for a good job. Katie
Move was great. Gilbert was especially helpful and we highly recommend Neighbors for any move.
Excellent move. Guys were prompt, courteous and very careful. Will definitely recommend your company to others!
Outstanding Job. Crew was ontime, did a great job packing, unpacking and leaving things tidy afterward. I would recommend them!
This review is an update on a review I left in July…
I want to thank Neighbors Moving for taking my satisfaction seriously and taking the time to listen to what went wrong with the move and ultimately reimburse part of what I was charged to an acceptable, more fair payment for services rendered. It’s nice to know a local company still cares about their customers and their service!
Great job from your movers. They were a backup team when the original team couldn’t make it. The substitute team came in and did a very professional job. the entire move was done in about 2 hours. I was very impressed.
The guys did a great job of getting in and out in a timely manner
The crew was great. They got to work right away and didn’t stop until they were finished. I have some fragile antiques plus a piano and they were very careful with each item. They worked so quickly that they were finished a little sooner than expected. We would definitely hire them again or recommend the company .
Wonderful experience all around!!!
Excellent service which made the whole move process less stressful. My only concern was everything, other than boxes, was wrapped and taped from a $20 table to loveseat and chair. Felt it was overkill that just added time and expense to the move.
Everything went smoothly and quickly
Very happy with everyone from dispatch to movers
Scott did the move smoothly and quickly. He was very courteous and careful in handling stuff and made sure that things are put where they need to be- he made sure of that.!
Thank you, Scott, for doing an excellent job!
Once they arrived, the team was fast and very efficient. Even though they had to drive the load across town, they completed the job in very good time.
Move went great and was informed of what the plan was all day. Everything was protected as discussed. The guys made it fun even! My move is temporary and In the near future I would love to use your services again. Those guys work hard! Marcel was a terrific lead.
The movers were great, only complaints are my head board is dinged, my bed was put together backwards and a piece of my kiln needs repair. The movers were courteous, professional, and fast. I don\’t know how i would have moved if i didn\’t hire you.
Excellent job. Please say thank you to the gentleman who moved me here!
They did a wonderful job.
110% satisfied Movers were prompt ,courteous and very hard working!! Highly Recommend and will without a doubt use again! Thank You So Much!!
Was absolutely 110% pleased with my move. Movers were very patient and professional throughout complicated move involving 2 pods – storage unit- and apartment
would definitely use again and have recommended you to friends. thanks so much for your service!
This is the second time I’ve used Neighbors for moving. Both of my experiences have been above expectation! I had three movers this go around, and each of them was extremely courteous, professional, and all of them were extremely hard workers.
I highly recommend you to all of my friends and family, and if I ever do move again (hopefully not) I would use you again.
Excellent service on day of move! Only problem is with your survey.. this is the 3rd time I do a survey on same job!
The gentlemen were great, very friendly. Next time I would have you move my whole house.
We were very pleased with the service, especially Richard who was professional, courteous, and friendly. We would highly recommend this company.
Travis and Nick was the very best, i always tease people that I like and I had enjoyment teasing them. If and when I ever move again or any of my friends I would request them, they were just GREAT..
Thank you so much david adams
Very pleased with the service by your staff. They were so friendly and kind. Moved the pieces carefully and quick!
Thank you for your services. .
On Friday Feb. 26, 16 i used your company to help with my move. Overall i am very happy with how it worked out. I forget the two men’s names. ( i am sure you have a way of finding that out) those two guys worked their butt’s off from start to finish. Pretty good guy’s they seemed to be. I thought the initial estimate seemed kid of high, but ended up way under. Believe me, for the price it’s worth it. I would use this company again.
Neighbors just completed my move from Everett, Washington to Stratford, Connecticut. I can’t say enough about how effortless they made the entire process. Their service and communication was excellent as they kept me well informed during the move. Everything went as planned and all of their agents and movers were courteous, efficient and professional. Special thanks to Debbie and Dave for walking me through a potentially stressful move and making it easier than I could have imagined. BRAVO
Movers showed up on Time and did an excellent Work. Thank you very much. I will recommand your company To anyone Who needs a moving company. Once again thank you. I give you five stars
I’d use Neighbors again for the 3rd time. Little confusion on appointment time but settle to my satisfication and they were timely. Crew very polite and professional.
While my move was delayed due to short staffing, the guys were absolutely great. Very patient and helpful. They did a good job with all my things and I would highly recommend this moving company to my friends.
Great guys, very efficient. They were always moving at an accelerated speed to get things done as quickly as possible and yet also making sure that they checked with me regarding placement of furniture and packing boxes. I couldn\’t be happier with their service.
Our movers were friendly, on time, and really efficient. The whole process went smoothly, and nothing was broken or even scratched. Thanks!!
The move was fast and professional. Thanks!
Best move ever.
What a great team! Good humored, hard working, careful and efficient. I am 100% satisfied with our move.
I need a moving crew to help me move my brother into his new apartment. Everyone was courteous prompt and knowledgeable. I love having them help us in this transition and I will use them again in the future for any of my moving needs. Thanks guys you were awesome.
They were very quick & efficient. Only hitch was some missing parts to the TV Stand. Would definitely use your company again.
Looking forward to the second half of the move.
The guys were professional, efficient and friendly.
The guys were great! On time and super professional. They worked hard and fast, completing the move ahead of the estimated time. Will be definitely rebooking with your company for my next move. This was the smoothest move I’ve had.
Very efficient, friendly personnel.
I’ve used Neighbors for my 5 moves, the 5th being my permanent move. All moves went well for me. I referred Neighbors to a friend who was moving and she used them also, but she had the most horrible experience with them! I was horrified myself and embarrassed. My friends experience is something no one should have to endure. She spoke of the movers on their phones, sitting in the truck taking their time and not moving what so ever. She had a couple of confrontations with the head of the movers about getting them to do their job and was disrespected with back talk. More went on with her move that she was desperate to be done with these movers. Needless to say, when my sister moved this past December, we did not call Neighbors.
The two gentleman that moved us were terrific! They were very conscientious and concerned about doing the move to suit my needs. After I unlocked both storage units, they even used their own lock to secure the second one on a different floor. Though it wasn’t critical, they kept the contents from each unit separate and had them identified as such so they could be unloaded the same way. When unloading the boxes in the storage area in our new office, they were very concerned about keeping the boxes dry and up off the concrete floors. Basically, they didn’t see this as a job of moving some old dusty file boxes from one place and dumping them off at another. They showed as much care for our cargo as they would have for nice furniture. Plus they were just very nice, sweet guys. I was dreading the move, but it turned out to be easy thanks to your team. We’d use you again in a minute! Thanks!
My movers were great, professional and quick. Thanks!
The moving team that worked with us on 01/18/16, was exceptional. There were no marks on the floors, scraps on the walls or broken personal items. They went above and beyond trying to move us into our new house. We plan to use Neighbors Moving & Storage again, will definitely request the same crew. You came with a great recommendation and we will recommend Neighbors Moving & Storage to anyone who asks about moving companies!
Movers did their job very professionally. I just have a couple of suggestions/constructive feedback:
1. They worked for three hours and charged for 4 hours which included 1 hour travel time. I wasn’t aware of this before. Not sure if the receptionist told me.
2. They made couple of mistakes in judging how to move the recliner and the slatted base under the mattress is placed in reverse order and so I had to redo that.
Ignoring these two, they did a fantastic job.
The whole crew was EXCELLENT!! I would recommend your company without hesitation. I couldn’t have been more pleased with the professionalism the team provided. Kenny, the leader, was friendly and informative. Answered all my questions and was a pleasure to work with. The whole crew as polite and respectful to me, my daughters and my belongings. Couldn’t be more pleased! Will use your services again on any future moves!
Thank you!! 1000% satisfied!!
My crew did a great job moving me: they were on time, efficient, handled my goods with care and showed great respect for my new home. Highly recommended!
Movers showed up on time and did an excellent work. 5 stars for them. Thank You so much
We could not have had any better service then what your co. provided for us…. The 3 young men made our move soooo easy, and they were so professional and friendly, that our moving experience was actually fun, I have referred you to everyone we know that are preparing their moves as well……….THANK YOU!!!!!! Right on time, professional, friendly, and MOST of ALL, those 3 young CARED…Again, we cant thank you enough!!!!!
Happy Holidays to All!!!
Donna Smalls and Vickie Hagedorn
Taylor and Patrick were terrific. Very careful, considerate and easy to work with. Even though we had everything packed in boxes, they took an awful long time to load the truck. We had originally been scheduled to have three movers, and we really should have had all three on site. Taylor and Patrick worked their tails off in spite of being a man down, and were cheerful throughout. Not easy when moving the contents of a 2000+ sq ft house.
My experience with Neighbors was excellent. Our move consultant was Dave Ceccarelli, and our mover was Miguel…… 11/25 – 12/2/15
I want to say that Miguel made the move so easy…..there was no stressing and anxiety. He worked quickly and carefully to move all the furniture and boxes. He was very thoughtful and considerate. Knowing that he would be handling the move and bringing everything to Bend, Oregon the following week took all the worry out of the move. NOTHING was broken or missing. He did an excellent job and gets top reviews from myself and my daughter. What a good man he is. Sandy & Amanda
This is the second time I have used Neighbor’s moving and both times they have done a great job. They are fast, efficient, and even take the time to wrap the furniture to avoid damage. I will definitely use them again!
Thank you, The experience was a good one.
Great experience. On time (even early) and lots of communication to keep me posted on the move details. I recommend and have already referred friends. Nice team that helped me the day of the move too.
I was very impressed with Neighbors, the three gentlemen movers were very hard working and extremely professional. They took the time and effort to pack and wrap all items, and therefore we had no damage to a single piece of furniture, we are very happy we chose you!
Crew Was Great, Will Recommended. Awesome Service, Top Notch
Movers showed up at the scheduled time and they were both great. Extremely satisfied.
I was extremely pleased with your service; everyone I dealt with at Neighbors was professional, courteous and helpful. Extra kudos go to Indy and his team; they were outstanding. They worked nonstop; took great care of my furniture, put it all were it needed to go in my new place, and we’re done in much less time than I expected.
I talked to 3 companies and I thought your company would do the best job. I was extremely satisfied. I have moved many times and this was by far the best experience. The guys were friendly, efficient and professional.
I want to congratulate you on our EXCELLENT team. They did a great job. There were varying levels of professionalism and everyone did great, however, It would be wrong of me not to mention one of your employees specifically: Indie was the lead on 2 of the 3 trucks that we hired. I can’t say enough good things about this young man. Courteous, hard-working, polite, respectful, I could go on and on. Please remember him well when it comes time for his review. HE is the kind of employee you should strive to have and to keep in order to reflect the values of your company. Job well done! Thank you,
Great job from start to finish. I had to adjust my move date less than a week before the move happened and Neighbors was able to accommodate that much to my relief. The movers arrived on time and were very efficient and careful with my stuff. I was moving to a 3rd floor two bedroom apartment unit with narrow stairs so needless to say, it was a physical move. And to make it worse, it started raining cats and dogs as soon as we pulled up. But the two movers didn’t bat an eye, never remotely complained and stuck to business even though they were clearly getting gassed from the 3 flights up. Nothing was broken, everything handled carefully and I couldn’t have asked for a better experience. Would recommend Neighbors to anyone moving.
The moving team was exceptional. I have shared with family and friends that I highly recommend your moving firm. The team arrived promptly, were very professional, worked hard and quickly, showed me damage to some of my furniture that I didn’t even know about as they were wrapping and preparing it for moving to my new condo. Thank you for a sending such a great team to me. Would I use your company again? You bet I would…this was the best move I have experienced. I told someone when I called the company following my move that this team should be given the “Best Team of the Month Award” Thank you for making this move the less stressful of any move I have made throughout the years.
Great team of movers. They were fast, very careful with our good, extremely nice and polite.
A much better experience than last year !!
Thank you so much for all the help moving. The guy were professional and kind and showed up on time. They treated me and my belongings well and were quick and proficient. Thank you!
These guys were great. They showed up on time and got right to work. Everything was put exactly where I wanted it without any complaints. The guys were positive, upbeat and you could tell they took pride in their work. I would definitely recommend them.
Our move went amazingly well. The movers were wonderful. Extremely professional. Nothing was broke. They worked as quickly as possible and were a pleasure to work with. Based on everyone we dealt with at Neighbors we would use them again in a heartbeat.
Moving staff was courteous and friendly for both our move-out and move-in. Thanks to them for their patience and assistance. When I made the original reservation I wish the customer service agent would have explained the inventory process a little better since our belongings were going to short term storage, I would have packed better to make the move-out process faster. Only item lost in our move-out, storage and move-in was a 6′ fiberglass step ladder.
Thanks again to the moving crews!
Very professional group men.
Gentlemen were very friendly, and cared about how my stuff was packed. A couple things were dinged after the move, but nothing major (it was a tough move with a lot of stairs). I had a LOT of glass packed, and nothing broke.
Very good crew.
I was moved from Lynnwood, WA to Marysville, Wa on the 26th of June. The move went well. I was treated fairly and all of my stuff was moved from point A to B without any issues. I would easily contact you if I had to move again, or recommend your services to a friend.
Our guys were really good. They were pleasant all day eveven though it was very hot. They helped wherever they could and even did the whole move an hour or so than we all thought. Well done Patrick and team.
Marcel and Jose did a great job, we will use you guys again!
I needed some help with moving a piano on short notice, and you folks really came through. While I didn’t like having to pay for a couple hours, your minimum charge, it was money well spent. And I understand the need on your part to charge a minimum rate. Saved my father and I a lot of stress and pain. Your guys were well prepared and very professional.
they did a great job mike mike and brenda
They did a great job
Second time using you in a year. Would recommend to anyone. Crew was thoughtful, made sure floors were protected, fast and well coordinated.
They did a fine job for us.
Our initial mover abandoned us less than two weeks before our move, and Neighbors came to the rescue. Not only with being able to book us on short notice, but providing great service. Our movers were professional, quick and friendly. Everything made it to the new house without damage or issue.
The men who did are move were wonderful. They worked late (after nine PM) and were still as nice at the end as they were at the start. They made sure everything was put exactly where I wanted it. Everything was done courteously and with a smile.
2 movers were excellent. They worked so hard, did not waste any time, and I was so pleased with their work. I would recommend Neighbors to anyone.
Had a great experience with neighbors! They showed up about an hour and a half late due, but were good about keeping us in the loop on arrival time. Movers did a great job about taking care of our furniture and were super polite and nice. We have already recommended them to others.
Sir, the gentlemen that came out to my house on the 18 June were very professional and very polite towards my wife and me and during this stressful time. They made a full assessment of my house and started right to work moving things to the truck. Once we have reached our storage unit, they made another assessment because we had already packed some things in storage unit, they went straight to work and made more room where my wife and I had missed the utilized every square foot of storage that I have a greatly appreciate this. I have also requested the same crew that moved me and my wife from Vashon Island today, to move me back.
In short I just want to say the company and the personnel that represents you are very professional and very respectful. I chose your company because you had the best price I’ve found, and it also was best move we ever had and I did a lot my 30 years in the army.
I was very impressed at how fast the movers have been. They were diligent at getting things loaded and delivered….and very fast…… Thank you for your services, I greatly appreciated it and how easy it was to acquire your services.
It went beautifully!! Mike G and Andy were just wonderful they took great care to wrap and move with provision and care !
The Tuesday guys are the most amazing group of men!! You have a really excellent team there. I could not have asked for a better move!
I was recommended to this service from a family member. Needless to say I’m buying them a steak and lobster dinner lol. This is by far the best moving company I’ve ever had the pleasure of working with. Yes I said pleasure. They were completely professional the entire time while still being laid back and joking. They were on time. No damage to anything. I had three gentlemen working and all three worked their butts off. They treated my stuff better than they probably treat their own!
They moved me very fast, broke down a ton of big furniture and was smiling the whole way. We’ve already made plans to move in the next year onto bigger and better things and I can’t wait to hire them again. Thanks Neighbors for all you did! I highly recommend to anyone needing a moving company!
I was recommended to this service from a family member. Needless to say I’m buying them a steak and lobster dinner lol.
This is by far the best moving company I’ve ever had the pleasure of working with. Yes I said pleasure. They were completely professional the entire time while still being laid back and joking. They were on time. No damage to anything. I had three gentlemen working and all three worked their butts off. They treated my stuff better than they probably treat their own!
They moved me very fast, broke down a ton of big furniture and was smiling the whole way. We’ve already made plans to move in the next year onto bigger and better things and I can’t wait to hire them again.
Thanks Neighbors for all you did! I highly recommend to anyone needing a moving company!
Booking was easy, the movers (Chris and can’t remember the other guys name) were terrific. Handled everything carefully and it was a tough move up 3 flights of stairs, but they never made a negative comment even though I could tell they were sucking wind. Plus it was raining. Not a hint of discomfort from the movers. Extremely satisfied, Everything was great!
We were very pleased with our move. Patrick, Katie and Grady worked very hard, wrapped and protected our belongings and handled with care. We would definitely recommend Neighbors to friends and family. I wish I could remember all our movers names, there are two that helped with loading that I am unsure of, but all were very careful, respectful and friendly. We have a very difficult driveway to enter and both Patrick and Grady handled the trucks with skill.
Thank you again, from the beginning with Dave giving us the estimate and our moving crew we are very pleased.
Our overall satisfaction is a 10. Thank you!
The movers that were hired to transport my belongings were GREAT!!!!!!!, I mean GREAT!!!!!. I have never in my life seen such professional men take care of my family as they did. They were on time, professional, very courteous and kind. I was most impressed with how fast they completed the work. I was a bit afraid that it would take 8 hours to complete the move and that was very costly, but they worked very had and my time was cut in half and my wallet really appreciated that. I can’t remember the names of the young men that moved me but I would like to say a BIG THANK YOU to them. I can’t say enough about that them, they worked hard and fast, nothing was broken and that was a plus. Can you please say THANK YOU to them for me. I asked my son if I could give them a tip, I looked on my contract and I did not see anything about if I could give a tip or not. What is your policy on tips. I would like to send them a small token of my appreciation if that’s OK. Can you give me the address and the names of the 4 young men and I will drop something in the mail.
There is only one thing I would suggest, the workers should wear names tags, I’m really good with faces but names I can’t remember to well. Other then that their service was GREAT!!!!. If you ever have a party for then, which I think you should, please invite me and my family, I would love to see then and give them all a BIG HUG!!!!!. Once again, your guys did a wonderful job and I will surely pass your company name on to the rest of my family and friends.
Yes, you may use me as a reference anytime you wish. I choose your company because your salesman Jay was very professional and kind when we meet, it was like we had known each other for years. Jay was very friendly. Please tell him thank you as well. Will I use you again……YES,YES,YES.
Our only criticism is that the quoted price of $300-350 ended up to be close to $1000. More questions/answers should have been probed to get a realistic estimate.
Completely satisfied. Movers were great…very helpful and courteous! Thank you.
The crew from Neighbors Relocation Services did an outstanding job for our corporate move. They had to move our furniture into storage and then weeks later into our new offices. The crew was expeditious, thorough, safety conscious and extremely diligent. With moving the same things twice, the crew packed, stored and repacked our furnishings with extreme care. I would recommend these guys because they made me feel all of our furnishings were in good hands, and indeed they were. Thank you!!
Great experience. Would rehire them again in a heartbeat.
Patrick, Sean and Jr were wonderful. Love them! I’ve been taken advantage of by other movers and now I know the guys I want for every move!
I would recommend this company to any one. They were right on time, careful with the furniture no damage and polite. Sincerely Al, Ortiz.
Dustin, Max and Fiasili arrived a few minutes early. They prepared the home for the move. They went right to work, wrapping all the furniture. I don’t recall a single pause in their work. Their team-work was evident. Everything was explained. They took extra care to accommodate a 77 year old man. When we arrived here in Tumwater, it was the same thing – a quick and expeditious placing of my furniture and packed boxes.
Thank you for handling our things so well! Everyone worked very hard until the job was done, even into unexpected overtime hours. We will recommend you to our friends.
Thanks for a smooth and seamless move. The guys were great.
The guys were prompt, careful and quick. Couldn’t have gone smoother or better.
Scott took great care of me when setting up the move. And on the day of the move, Marcel and Frederick were so professional and worked quickly! Everyone was awesome to work with! Would definitely use this company again next time I move. Thank you!
Excellent job! Please see photos and text on my blog http://millpondcottage.blogspot.com/2015/05/moving-day.html
Our move with Neighbors Moving and Storage went extremely well! They were on time, they were professional, they were careful and finished the job under the estimated time by 30 minutes. I would recommend them very highly!!
I’ve used Neighbors now for about 5 years and this was my last time….well at least for a long while. Each time they came to move me was a great experience. They always showed up on time, the guys were always courteous, friendly and respectful. I had also recommended Neighbors to a friend who used them a few years ago and he said the same thing about the company. I would recommend Neighbors Moving and Storage to whoever needs to move. They have you moved to your new place in no time! Thank you for your great service!
Whole experience was great. Easy to reach and obtain quote; pricing best deal I found and the team was very professional. Would recommend to anyone with a moving need.
The move was great. Very nice employees from the initial review of my belongings to the move date. Thank you and them for a successful move.
They were careful with our belongings and courteous. They were very informational and got our storage unit filled to a tee and made it so we wouldn’t have to get a lager unit.
Edgar and the person helping him did a fantastic job. I would recommend Neighbors to anyone and I plan to use you in the future.
The three man crew was in the uniform, and were very professional. They were very prompt and explained what they were going to do. The crew handled the items with care and taking extra measures with something that wasn’t quite right. We used the Neighbors Moving this time as it is our third time using your company, and we have always been very satisfied with the service and care with which our property is handled. We were very satisfied with the way the move was made. They were very qualified and did an awesome job.
Everything was good!
Your crew was great, Lenin and his team were awesome!
Your team did a great job with our move, very efficient and nice guys to work with. They were very respectful of our home and treated our valuables as though they were there own.
A water hose for our washer was damaged during the move, it was not a significant value to repair it so I did not file a claim.
The guys were expeditious and courteous!
No issues- very smooth and painless. Would definitely do it again.
The team was on time at the start of packing and stayed until the end of the of load which resulted in about a 12 hour day for me and longer for them as they had to drive back to Tukwila. They were very professional and capable at what they were doing and at the same time they were personable.
It was a very enjoyable experience all around and I have told several of my friends about the experience and recommended your company.
On time, performed well. We are very happy with the help.
Great team of movers! Customer service was smooth and I have already referred your business.
Movers were kind, curtious and efficient.
Was a small move of lockers that wouldn’t fit in the bosses truck. Your people did exactly what we needed, when we needed.
You are the best movers by far, whom we have ever worked with: professional,organized, efficient, careful, courteous, responsive and economically reasonable.
My experience was excellent! From the beginning, your company was clear and concise with instructions and fee estimates. I called seven different moving companies for quotes and yours was the ONLY company that made me feel as though you wanted my business. Additionally, your prices were very competitive.
The movers were courteous and efficient. The supervisor was very clear with all the information and with explaining how the move would progress. I had several pieces of furniture that needed to be wrapped and this was done expertly and without a single bit of damage. It was amazing to me how quickly the movers accomplished their work – we were moved out of our old apartment in less than two hours!! They did a great job and I will absolutely use your company again in the future. Thank you!
Awesome! It was the best move I ever had! My movers were very professional and didn’t waste my time or my money. They arrived on time and got right to work. When I unpacked, nothing was broken. They didn’t complain at all about how heavy my boxes of books were! I think they deserve a raise!~ I would recommend this company to anyone I know moving. thank you!
Just wanted to let folks in on my experience with Neighbors Moving & Storage. This spring I had to sell my Mother’s condo in Seattle and needed to clear out everything but the staging furniture. After 23 years in that condo, there were boxes from floor to ceiling! Neighbors worked with me on the move date and time, and even accommodated a date change. On the day of the move, two gentlemen showed up right on time and had the truck loaded in 45 minutes. They followed me to the storage unit in North Bend and had the truck unloaded and everything neatly put away in another 45 minutes. Fortunately the condo sold quickly and I called on Neighbors once again to take the furniture to the same storage unit. I asked for and was able to get the same two gentlemen as before. This time took 30 minutes longer as they were so careful with the tables, chairs, dressers and remaining furniture.
I have seen what some other movers have done and from this experience, Neighbors is in a class by itself. I would not hesitate to utilize their services again, locally or long distance. 5 stars all day long!
Totally good service !!
Great move. Sorry for the late response.
Very Pleased with the steady pace, yet care of the household goods that Lenin and his two workers demonstrated on my Jan 5 move. Would definitely use them again, or recommend you to friends. Thanks Bill Erwin
We were extremely pleased with the moving. Both of them were on time and were very efficient. This was our second time with Neighbors moving, with the hope that we will consider you for the next move. Will definitely recommend your company to friends and family. Thank you so much for your service.
Crew was on time, very well organized and careful with furniture. Definitely would use them again and highly recommend their service.
Fantastic group of guys. They were on time, incredibly courteous and extremely hard working. I was so impressed with how they handled our move. We had a very large and slightly complicated move as we were moving a large portion of our stuff into storage and the remaining coming into our intermediary rental. They managed all of it with incredible care and were very thorough. Best of all I feel our estimate was very accurate.
Thank you all for doing such a great job and making our move much smoother. Looking forward to using you again in the near future.
The guys were great! Though there was a glitch in scheduling, I understand these things happen.
Our 3 movers were professional and efficient. They went above and beyond to get furniture up stairs, around tight corners, and placed safely in our home. Thank you for the excellent service.
The gentlemen helping us were polite, prompt and incredibly helpful. Thank you!
Mover’s did a very good job of help packing some of the larger mirrors and lamps and still finished in a very reasonable amount of time. Delivery of the items were reasonable. Felt bad for the two men that placed the items where we wanted them and then needing to drive all the way back to Tukwila from Springdale, WA.
Everything went great! 3rd Time I have used Neighbors, they are wonderful.
The team was great just like last year. I am very thankful they were avail. on New Years Eve. 100% likely to call them again
The crew that assisted with our move was professional, keep to scheduled start/stop times, conscientious, very capable, quick on their feet and just nice! Thanks for the wonderful service.
Very satisfied !
The guys did a good job.
I sent a thank you note to the guys who helped us move.
100% satisfied with Neighbors. The work and service was top of the line. Thanks so much for making this move as smooth as possible.
We are very happy with the service that was provided by the Neighbors movers. They were on time and handled our furnishings with great care and worked very efficiently. This is the second time with have used Neighbors and would highly recommend them.
I a three times customer and all 3 moves were really great, but this last one was over the top great! Jamie is a great team lead, and his commitment to the customer’s satisfaction did not go unnoticed.
Nate B. And his crew, Jackson and Trevino could not have been better. They were on time, pleasant and professional throughout. These guys worked their tails off and made sure I was happy from start to finish. Based on this experience I would definitely recommend Neighbors Moving.
Again prepared, professional, courteous.
Our move was handled in a very professional manner. All of our items were handled with care and the floors, walls etc. of both the old and new homes were well protected. Our only damaged items were one drinking glass (packed by us) and one potted plant (a late addition to the load.)
The guys are awesome. Moved us fast!!! Highly recommend them!
Fantastic Service. They really did a great job!!!
This was by far the best move I have ever had. I just finished unpacking the last of my boxes and NOTHING was broken! My movers were the BEST! They did not waste my time or my money…they arrived on time and got right to work without any complaints about how heavy the boxes were or weren’t. You can bet I will recommend them to anyone I know who is moving. GOOD WORKERS! They deserve a RAISE~! Thank you guys! Merry Christmas!
Your staff did a great job – both the movers and the cubicle staff. We have old cubicles and they did a good job taking them down and putting them back up!
The moving your men did for my grandma was excellent and I will always use neighbors moving and storage for all my moving needs special thanks Lucas for all the help in facilitating a timely and organized move . Also special thanks to all office staff for super job you guys should give yourselves a pat on the back .
For my movers, I had both Nate and Robert. They were totally professional, courteous, respectful of my budget and all my priceless heirlooms. They arrived at my house when I was told,and because of the wonderful service I have received 2 times, I certainly, without hesitation would recommend Neighbors Moving and storage to anyone needing your service. Because of the excellent service I received before, is why when I needed a moving company, Neighbors was again called. Thanks so much!
Everything was great. The 3 guys that came to do the move were very friendly and very professional. They did a great job! I would definitely hire them again.
Overall I was very pleased with their attitude and the speed and efficiency with the move. My one comment was that I had a wood table and they laid it on it’s side instead of standing it up on the floor of the truck. The table received some scratches because of this. This could have been avoided by laying the table face up or putting a blanket underneath it. Most of the time they we’re very careful in wrapping and preparing, in this case I’m not sure why they didn’t anticipate that this would cause some minor damage.
I was very impressed with Neighbors. The 3 gentlemen movers were very hard working and extremely professional. I have zero complaints. They took the time and effort to pack and wrap all items, and therefore we had no damage to a single piece of furniture. Very happy we chose Neighbors!
Awesome job!! Everything went perfectly… thank you!!
I’m completely satisfied. The guys did a really great job, they worked very hard and the quote matched the final bill. I will definitely recommend Neighbors in the future!
Great move…thanks to Chris, Casear, and Damian
Quick. Careful. Thorough.
1) Did our movers show up at the scheduled time or within the time window?
Yes – they called when they were about 30 minutes out. My window was 8-9 am and they got to my apartment at about 8:20 am.
2) Were all of the men in uniform (Neighbors T-Shirt and blue pants or shorts) ?
Yes – all three were wearing their uniforms.
3) Did our movers treat your belongings with care?
YES!! They treated every single item with respect and care.
4)Was there damage to your household goods that we transported?
None at all – everything was packed in plastic Frog Boxes or heavy-duty plastic totes and each and every item arrived in perfect condition. They wrapped my furniture in moving blankets and these were packed with more care than when I purchased them!
5) Did our movers act in a courteous and professional manner?
They were fantastic! Friendly and respectful, extremely professional, wonderful to work with.
6) How much did you pay in total for the move?
7) What form of payment did you use?
8) What made you chose our company?
Well, when I was shopping around for movers I spoke to a total of 8 different companies. Erin King at Neighbors was the ONLY person that acted as though he really cared if I chose his company. He was polite and offered a great deal more information about his company than anyone else did about theirs. For example, he explained that Neighbors uses professional movers, he told me that the movers would pad my furniture, he explained the costs in detail. Very, very professional and extremely helpful. It was important to me that professional movers were used. Your fees were comparable to other moving companies, but your sales representation was FAR better.
9) Would you recommend us to your friends, family and neighbors?
Absolutely! I will always use Neighbors for any future moves and will give everyone I know my recommendation to use them in their moves.
10) Please rate your overall satisfaction with your move on a scale of 1-10.
10 – EXTREMELY satisfied.
Dissatisfied 1 2 3 4 5 6 7 8 9 10 Extremely Satisfied
11) Do you have any recommendations on how we can improve our services?
None – you did a spectacular job.
12) Is it ok if we use you as a reference if anyone should ask?
Absolutely, please do.
13) Does someone you know plan on moving in the future? We would love to send a gift certificate to them (in your name) so that it helps with their moving costs and acts as a gift from you! Let us know.
No one I know is planning a move in the near future, but I will definitely keep this in mind.
Thanks again for your business!!!
THANK YOU for your awesome service. You made a difficult process far easier than expected. I really appreciate it and please know that the three movers we had were absolutely the best. Awesome!! Thanks again.
Our Management team are impressed with the movers. As anyone knows moving a whole office can be very stressful. Neighbors/North American Moving Services made it very pleasant and affordable. We were not able to move everything out of our shop at this time, but in 6 months we will have our new shop built and will be calling upon Neighbors again. We highly recommend using Neighbors!
Guys were nice and worked both hard and safe.
They were extremely pleasant, helpful, and hardworking. They did an amazing job moving all of my stuff professionally.
Very satisfied with the services, ready to recommend to my friends. Guys were very efficient, nice and friendly. Overall – GREAT Job! Sorry for such a late response, however I did not want to miss an opportunity to thank you!
The movers were wonderful! Exceptional! Miguel Flores and Ma yolo were on time. They worked without stopping. They were helpful courteous, polite, professional and very fast. I will use the company again. I will also share this moving experience with all my friends and relatives. The experience was painless. It was the best moving experience I have ever had. I was anxious just thinking of move day. From the walk through until we went over the closing bill all my questions were answered and explained to me at length. I just can’t say enough good about these guys. the cost was reasonable. I had done some internet shopping and decided on this company. I also read all the internet reviews for a lot of moving company’s and decided on this one.
A heartfelt Thank you,
From the first phone call to the last box coming off the truck, Neighbors made us feel comfortable and confident that our move would go smoothly and it did! Thanks movers for making the chaos of moving to a new home a little easier!
The moving team was exceptional. I have shared with family and friends that I highly recommend your moving firm. The team arrived promptly, were very professional, worked hard and quickly, showed me damage to some of my furniture that I didn’t even know about as they were wrapping and preparing it for moving to my new condo. Thank you for a sending such a great team to me. Would I use your company again? You bet I would…this was the best move I have experienced. I told someone when I called the company following my move that this team should be given the “Best Team of the Month Award” Thank you for making this move the less stressful of any move I have made throughout the years. Sandra Kirk Roston
I hired Neighbors to move some very heavy furniture around inside my home. The gentlemen that showed up completely impressed me! They were professional and hustled! They were very conscientious of my furniture and worked very hard. I am usually very uneasy about having strangers in my home but these gentlemen were wonderful and a pleasure to be around. I would absolutely use them again and recommend them to anyone!
I moved July 26,2014 from one Tacoma location to another Tacoma location. (5102 S. 58th St., Tacoma to 3257 – 88th St. S., Tacoma). The two movers were great! They were polite, answered all my questions, and were very efficient. Considering they had another move in Woodinville, which is a journey from Tacoma, I did not feel rushed at all. I have heard horrible stories about moving companies. I was pleasantly surprised at the efficiency and cost-effectiveness of your company. I will recommend you to my friends and family.
Very pleased with their service! On time, professional, and affordable. I was very impressed with how helpful they were. I was out of state coordinating this for my customer in the Seattle area. They took care of everything for me.
The service was great!
The guys was very efficient and they treat all my furniture very carefully.
They were on time and completed the work in a professional manner.
Aaron who coordinated the move over the phone was delightful and very helpful. Piano Movers were professional & wonderful. We’ll definitely recommend you to anyone doing a move anytime soon.
We had a three person crew help us move from a 1000 sq foot condo to a 1600 sq foot house. The crew arrived on time, took great care with our furniture and prepacked boxes, and clearly communicated with us the entire time. We even got part of our estimate refunded since they didn’t take as long as anticipated. My only regret is that we didn’t have enough cash on hand to tip them as much as they deserved!
We were packed on Friday and moved on Saturday. Everything went off perfectly. The movers were friendly, well-organized and quick. I am very pleased and would recommend Neighbors to anyone planning a move.
This is my 3rd move with Neighbors, and I was not disappointed. The crew was even a few minutes early, and that was great because it was also finished up a little ahead of schedule. My household goods arrived in great shape. Great job!
Movers were excellent, will use again.
John M. and Armondo are very hard working and provided a great moving service for me. They were very efficient and detailed in there job. I will recommend your company to my friends.
I thought your services were very professional. I enjoyed the three crew members and they were careful with my things.
I would recommend your services highly.
The 3 young men that assisted the move were fantastic and hard workers. They made my move a breeze. Thank you
I chose 3-men crew. They are highly efficient and professional, also friendly and helpful. They were even running while carrying those heavy items in order to save time. Although the moving distance for my case is pretty short, they finished it within two and half hour which impressed me a lot. Thanks for your help and I will definitely recommend to my friends.
Our team was conscientious and careful with our possessions. We had a bed that was difficult to disassemble and reassemble, but they were persistent and did a great job. Thank you! I’ve already recommended your company to a friend.
I had a bad experience with a previous move, so I was anxious about my July 28th move to Bremerton.
I was wonderfully surprised. The team you sent me were superb. They worked flawlessly together as a team, wasted no time, loaded me up and unloaded the van in record time. On top of that, they were extremely courteous and careful, and made sure I was pleased with their work.
Unfortunately, I don’t remember their names, but thanks to them, my move was far less painful than I believed possible. Please express my thanks to them and thank you, Neighbors Moving.
Neighbors Moving did a great job with my move. The movers were friendly, on time and moved my things quickly. They did a great job.
I left a voicemail on July 19th on the main phone line. ..
Give your workers a raise!! They are the hardest workers and most professional I’ve ever seen.
Thank you and I will use your services in the future.
My crew was very professional and everything was moved in a very timely matter. Thanks so much.
The crew adapted and completed the job exceeding expectations. I would highly recommend your services.
Great job boys!!!!!
Vernon (lead) and Chris (driver) were prompt, professional, and prepared. I would totally enlist your services for a future move.
Movers came at the scheduled time and were very helpful.
Your Drivers for my move were both wonderful in all ways.
We were 110 per cent happy and will request Indy, Wade and Tyler for when we move again. I did fill out the reply form and I also called Lucas the dispatcher telling him how happy we were. I am disappointed in your feedback system that it did not receive my reply or that Lucas did not pass along my phone call. I hope the crew gets recognition for the outstanding job they did.
The crew was fantastic and very friendly. We were bumping up against a hard timeline for use of an elevator and the guys were literally running in order to get the move completed.
The crew was great. Very polite, helpful, and efficient.
Only negative comment would be the cost. We paid about $400 less last year to have the same items moved in as we paid Neighbors to move them out this year.
I was happy with how things went. Unfortunately the 3 man crew that I scheduled fell to two because one guy called in sick. This likely contributed to the move taking a bit longer (6 hours instead of 4). I could tell the guys were also getting tired towards the end, I felt pretty bad about making them carry a few very heavy items up some really awkward stairs (having the 3 man crew that i scheduled would have probably helped with this).
But at the end of the day, all of the furniture that I needed moved, got moved within a reasonable time and cost, the movers came on time and were courteous to my fiancee and I, so for that I cannot thank you guys enough!
On time, hard workers! Excellent! Thanks. Will call you again!
Well the actual movers who do the job are AMAZING. Simply amazing, they are very professional, friendly, quick and best at their job. So I am 200% satisfied with them. I tipped $20 to each every time.
My only problem was with the office/admin guy whom I talked with on the phone on the day of my move. I understand that on busy June day there are going to be delays but you need not be so rude and arrogant to your customers while talking on phone. But the other staff in the office (whom I spoke with on phone) is pretty good , so I still like this company.
They went beyond in order to help us move in a timely manner.
First time I’ve ever hired movers. It was a positive experience. Vernon and Patrick were super!!!!
Hard workers. Well organized, careful. Evidently took on our job extra, since I guess you were over-scheduled. Didn’t finish until 11pm. No complaints.
The movers were very friendly and professional. Job well done, thank you-Troy
Prompt, courteous, professional, organized, and efficient. I really appreciated everything your office did for me, providing extra boxes and always making sure I was proactively notified of things. Also, I appreciated what the moving team did for me; Lenin and Trebino didn’t have to be asked if I wanted them to take my empty garment boxes… they removed them before I even had to ask – great service!
Lenin was really easy to work with and he did a great job of taking charge and leading the way for a smooth transition.
Jay (office) was really helpful too. Good stuff!
The crew was great, all of them worked continually and had it all loaded in the truck in no time.
Absolutely incredible job by the crew. First class, top notch, an all-professional job. Thank you!
I was very pleased with this service. I’d use them again. I even recommended you guys to someone who was asking for a good moving service. Great job.
Great service, especially given the temps that day, the amount of moves my guys did! They were professional, well organized and friendly! I would highly recommend their services! Thanks so much for moving us on such short notice, and being completely communicative when there was a small glitch. It was handled beautifully, and is much appreciated!
The movers were great. They even listened to my drama as I was having a horrible week.
The guys were prompt, efficient, and nice! Everything I could have asked for. At no point did I think they were dragging their feet to make more. Truly a great experience.
The movers were very efficient and courteous. I especially like the fact that the company is owned by a former military person who employs former military personnel.
The whole process from calling at the last minute for a move to an additional stop on the day off was handled efficiently and professionally. It was a hassle free and stress free move thanks to Neighbors Moving and Storage.
Our move went fantastic and the moving crew were quick and professional. They took really good care of our stuff in taking the time to protect certain items and were very clear in what would cost more during the process. We really appreciate you guys and look forward to hiring you guys again on our next move!
Neighbors Moving was the best decision for my move. They arrived on time, were polite, careful and helpful! I would highly recommend Neighbors Moving. Thanks!
Everything was awesome!
The crew that worked with us were above my expectations. They were very efficient and worked diligently. I highly recommend their service.
The Helpers where on time and had my stuff packed in the Trailer, fast which made it easier for me to get to my destination without riding in traffic. I appreciate their service and professionalism.
i was amazed at how well those young small guys could handle such a heavy and complicated load and they never had a complaint!
We were scheduled for a move between 8 and 9 am from Edmonds to Lynnwood. The movers arrived at around 8:30am. They did a quick hello and had a look at what needed to be moved. After filling a little paperwork, they were on the job. They were fast and very professional – and nice people. It amazed me how quickly these two guys moved all the boxes we had packed – it too us a couple weeks to pack things up and the massive pile of boxes shrunk to nothing in a matter of an hour or so. They moved all the big stuff too – it seemed effortless to them! Then we met them at our new residence and they brought everything in quickly and efficiently. I would recommend your company from my experience and definitely think Jose and Miguel deserve a hefty raise – they are truly an asset to you and made our lives much easier.
I was very pleased with the care and courtesy of both of the movers who came to move me from Seattle to Port Townsend.
The move was very difficult involving many stairs at the Seattle location. The second half of the move involved taking a ferry which slowed the move down and made the movers day a much longer day for them. They never showed any displeasure or anything but a good attitude throughout the entire day.
The move was made with great care and attention to detail. There was no damage to any of my items due to the care and the movers not rushing to just get the job done.
I would recommend them to anyone that would ask me to recommend a mover since my experience was such a positive part of my move.
I had a great moving experience! It was such short notice but they went above and beyond to accomodate my schedule. The movers where so nice, thoughtful, careful and so energetic. Moving is always stressful but Neighbors Movers made it lift so much of the burden about moving my belongings easy and made me felt at ease. I will and would recommend the Neighbor\’s Movers to everyone I know.
The movers were all great. They showed up on time and dressed and acted in a professional manner, and they were all very nice and pleasant to be around. They took great care with my belongings. Nothing was damaged. The move cost $870 and was paid by visa debit. I chose your company, even though there was a 2 hour cost for travel time, because I felt that my belongings were viewed as important, and I felt like I was dealing with a very professional company that truly wanted my business. I don’t know of anyone who is currently planning a move, but I will definitely be recommending your company to all my friends and family. And yes, feel free to use me as a reference. As far as a rating, definitely a 10…Extremely Satisfied, especially since the movers disassembled my king-size, 7 1/2 foot tall, 4-poster bed….and reassembled it at the new residence. I was thrilled!
Thanks for everything,
We had a great experience with Neighbors! From estimate through to delivery (including a full pack) everything went to plan. I would highly recommend Neighbors for your next move.
I was very pleased at how fast and efficient your movers were. They were quick to take instructions (drop off at Goodwill on the way) and careful with placing the furniture and boxes at the new place, which made unpacking and organizing much less stressful for me. The move came in under estimate which was a bonus. Only quibble I have-and this is a very small one-is that I lost the bumper guards for my bed frame. I found two at the old place but I’m missing the other two small plastic pieces. Other than that the move was fantastic. Thank you!
The crew did all that was asked of them and more. They were also personable and efficient, wasting no time at all. I was completely satisfied with the move and would recommend your company to any who asked.
They made our move easier than I thought it would be. They were very professional and very good. They were very carefully and I will keep you contact information for the future. I will refer them to any one who needs to move. Thank you for a job well done.
This is the third time I have used you and once more had a great move.
Great moving company. Super professional and fast. Made my local move a breeze. Jamie and ceaser are the best.
The guys you sent were hard working and friendly. I wish I would have gotten a larger crew and asked for estimated hours when I made the reservation. Overall, I was pleased .
We had a very great experience with our local move. From when I first called to receive a quote until the last item was placed in our new home service was excellent. The crew came on time, where courteous and very professional. They took care to pack and move our furniture carefully from one place to another. They also made a stop to our storage unit on the way and carefully moved furniture in leaving it nice and tidy. My husband and I were very pleased with the move. Money well spent.
Everything went smoothly and efficiently.When we move again we will for sure use your company again.Thanks for doing a great job.
Excellent service, will use again.
On time and great service by crew!
The guys who moved my stuff were hard working, efficient, and fast, very impressive. Thanks
We had three guys come and head load up our old house and move us into our new house. They were fast, friendly, and got the job done in less time than originally foreseen. I would recommend Neighbors Moving to anyone who asks about movers.
Stellar moving crew. They were halfway done with the apartment before I finished the initial walkthrough. Only a few things ended up in the wrong rooms, but we were able to move them while unpacking. Overall fantastic service at a fantastic price. I had initially found a company that was 10 an. hour cheaper, and decided not to haggle since neighbors moving seemed to present their package a little better.
All of the staff was very cooperative and provided courteous service for my last minute request to move two pianos. The movers showed up on time and completed the job efficiently and took care with the instruments. There was some damage to wooden entry stairs which when reported to the company they followed up on promptly to make repair.
My husband was injured & i was at work so i called the best place i know, neighbors moving, this was the third time we have used them and it was perfect as always. The move went great my husband didnt have to move anything. I always refer Neighbors to everyone i know.
YOUR EMPLOYEES REAL PROS,THEY MAKE IT PERFECT MOVING EXPERIENCE,I WILL DEFINETELY RECOMMEND THEM OR IF I NEED IT USE THEIR SERVICES.
tHANK YOU GUYS.
The movers did a great job! They padded our furniture well and did a great job helping us to get boxes and furniture into the right rooms at our new place. I am very satisfied and have already recommended your company to a friend.
I was moving my Mom from a retirement home to an adult family home and I was very pleased at how smoothly everything went from the guys finishing up the packing I didn’t get to as to their efficiency in handling her things. Plus we had to come to my Condo to drop off stuff and then go to her new residence and set up there too. They handled everything in a timely manner and were very pleasant too! I would definitely recommend your company to anyone I know who needs to move. Thank you, Kathy
Great job! Everyone showed up on time, the guys were super polite, and it took less time than estimated!
Hi Randy, I was VERY happy with the movers. Given their age, they were so professional. Quick and respectful. As you know I had a personal issue and they never skipped a beat. This was the first time I had movers who did not smell like they came from the bar. Would use your service again and again. Thank You Again
Your movers were professional and great attitude. Took much shorter time than anticipated and did an incredible job!
The young men did a great job.
The movers were awesome! They were on time, efficient and professional. They unloaded my items with time to spare and helped me set up and repair furniture scratches that happened during my last move (that I did myself).
Awesome job. Jared, Dalton and Dustin made moving easy. Everything went as described in my first phone call to Neighbors. These young men worked together as a team, respectfully, efficiently, professionally,while keeping me informed. I will definitely refer Neighbors to any one I know that is moving
These guys are fantastic. I told everyone that this was the best bang for the buck of all of the parts of this home purchase an move.
My movers did an awesome job, they explained everything so there were no surprise charges. They were fast, efficient and courteous. Based on those two gentlemen, I will definitely use your service on my next move! Thanks!
I was extremely pleased with my moving experience. The guys were polite and very careful with my furniture. They worked quickly and efficiently even when a couple challenges came about they made it work. I will use them again when I move.
tHE JOB WAS ESTIMATED TOO LOW, AND IT TOOK MUCH LONGER THAN THOUGHT, WHICH IN TURN RAN THE PRICE UP. SO, NEEDLESS TO SAY, WE WERE NOT TOO PLEASED WITH THE PRICE.
The crew you sent was fantastic. They realized early in the job they didn’t have enough space for one truck to do the move. They called about a second truck. I was contacted to verify the change in cost to add a second truck and another person to the crew.
All 4 workers did wonderful jobs.
We have used your company in the past and have referred out several times to others. We came back to your company because of the wonderful service that is provided. The movers we had this time were professional and friendly. They were efficient and careful with our belongings. There is a reason why we came back to this company and we are completely satisfied with the service. Thank you!
Sorry I have forgotten the guys’ names now, but each of the 3 worked very efficiently and consistently for the7+ hours. I did call Randy fairly soon after our move to express a job well done.
They worked so well together and were very polite. They even figured out a way to get two large pieces of furniture into a much smaller space. Kudos to the entire team!
Kason and his crew did an outstanding job. showed up on time, packed us up and completed move before estimated time. Refund for payment of estimated time was refunded immediately the next day. these guys worked hard and we appreciated it.
I received many phone calls for free quotes, Jay came out on same day (the only moving company that could), gave me a fair estimate and suggested what I could do to minimize charges. all others wanted to come out 3-7 days out to estimate, I wanted to move immediately, especially before the end of the month. this was a short notice move.
Move went great! Neighbor’s employees worked fast and didn’t waste time, took care in making sure our furniture didn’t get damaged, and were friendly and helpful!
The guys did a great job. They worked hard, efficiently, and met the timelines they set when we did the initial walk through. They wrapped all our furniture and carefully moved large furniture items through tight spaces. They didn’t even take a break to eat lunch!
All fees, were clearly communicated both with the lead mover and the representative on the phone at the time of final payment. There were no hidden fees or surprises. I appreciated the organization of the move from the initial call to book the moving services throughout the day of the move.
I did have two broken wine glasses, but I don’t hold that against the guys. I understand that things like this happen in moves and I would use Neighbors Moving again (although, I hope to not have to move for a very long time!).
Thought I had already done this. We were 100% satisfied with the move for my father. They did a Great job without any hassle.
great service. on-time, on-budget.
I could not have been more pleased with the move and the attitude and cooperation of the movers themselves.
The service of Neighbors Moving is absolutely 100% professional, I won’t hesitate to recommend it to any of my friends who need to move to another place
The helpers where on time and did a great job
Miguel and his crew were efficient and careful with my belongings I would suggest them to anybody that moves
Our movers worked quickly and efficiently. A 3rd mover would have shortened the day but was a good experience.
The guys we had helping us move were better than we ever could have hoped for. They were so careful with our things, professional, funny, and overall GREAT people. We really enjoyed our moving day with them, and appreciate their work so much. Thank you!!!
Professional, friendly and very fast! Awesome job! It would be VERY helpful if we could add tip via CC.
This is my fourth move with Neighbors. The first one was a disaster but Randy assured me that was not the norm and convinced me to give them another try. The second and third moves went without a hitch. This time the movers, Will, Andy, and Emmanuel went above and beyond. They first made a stop at our storage locker to load up furnishings, then off to our temporary apartment to get the rest of the load. Up and down three flights of stairs without a complaint. When we got to our home, I advised Will that the floors had just been refinished and the crew put pads down and made sure not to push the furniture across the floor. They were also able to carry a large treadmill around the side of the house to the basement. This crew did an absolutely terrific job. They even brought a sunny day so we didn’t have to work in the rain.
Best moving experience ever! Will recommend Neighbors to all my friends.
Efficient…Professional….Courteous…..I would use them again in a heartbeat! And to be able to schedule it on a day and time that worked perfectly for me was the frosting!
Hello, I just wanted to say that I was completely satisfied with the service I received from Neighbors; 10s across the board. Jay and Lucas on the phone, Juwan and, I believe, Tremino, though I probably spelled both of those names wrong. I would not hesitate to use you again or to recommend you to others…
Thanks so much,
Yes we were satisfied with the moving service. We both felt that our movers took their time to make it a full seven hours, but as soon as my husband put a little pressure on them, they picked up the pace. They did a great job on wrapping our items, and drove very carefully. The extra materials really came in handy as well. They made our stressful day a very smooth one. Sorry I didn’t respond sooner. Still settling in. Thanks!
Just wanted to let you know how amazing Indy and his team (Alijandro and another gentleman who’s name unfortunately I forget) were. They helped my wife and I move on Saturday, 03/15 from Bellevue to our new rental at 2214 177th PL SW, Lynnwood, WA. They were prompt, very courteous, professional and fast. What was quoted as a 7 hour job only took them 5. They handled all the furniture and boxes with the appropriate care and moved with purpose at all times. When they were unloading, they were quick and made sure that they unloaded everything where we wanted it. This was the first time my wife and I had hired movers and it was a wonderful experience.
Sorry for the delayed response. This has been the first time that I have used movers and It was a great experience. The move itself went a lot faster than I had anticipated and I will definitely recommend your service.
The move went great and the guys did a really good job! Quick, but careful and they were friendly. Please ensure that this positive feedback makes it into their annual reviews.
Overall, the movers did a very great job. There were three movers, and I can tell one person (the head) was very careful with everything, and tried to ask the other two to be more careful on everything, however, whenever the head isn’t there, the other two movers aren’t as careful. Some of my furnitures are damaged, but they either not tell me, or they told me the damage was there since I didn’t see how exactly the furnitures were broken. However, this one broken furniture got fixed, so I am still happy with the service.
The three gentlemen who packed, loaded, and unloaded all of my things were, without question, the nicest and most professional movers I’ve ever had! In fact the lead, Luis I think, has very good management capabilities in my opinion. As I’ve told everyone I actually had fun moving! NOT an emotion you expect to experience during such a hectic day! They were the BEST!
Thank you so much. You can be assured that I will recommend Neighbors Moving to everyone with complete confidence.
Best regards, Becky
Hi Randy, we have one piece of IKEA furniture that was damaged during the move, however, it was not covered by your warranty because it was IKEA furniture. The guys were really nice and informed us of the damage and we accepted it. But you can improve by having them take apart two piece furniture (a few screws and a bracket) in the future.
The guys were really courteous and for the most part conscientious about their work. Please take this merely an opportunity for training. Thanks!
I was extremely satisfied with the move and am 200% satisfied! Your movers were incredibly professional and efficient given the awkward situation with the move. I will highly recommend Neighbors Moving!
I was very pleased with my move and I would like to give positive feedback about both my movers!
My move was extremely satisfactory. Both of your men worked efficiently and showed great care with my furniture. They certainly deserve a bonus. I would recommend your company to any who ask.
I would say I was very pleased with how things went. Oscar and the guys were great. Very professional, good communication. Original estimate was for 6 hours, I figured we could do it in 4. We actually billed out at 3.75 (plus travel), and really only took 3.5 so I was really happy. Pretty much everything made it in good condition; a couple of nicks on things, but nothing that wouldn’t be expected in any move. I can’t think of anything to improve the process – I’ve definitely told my friends how much better it was having movers, and don’t anticipate I’ll move myself ever again. Just for the equipment, saved time and energy, and level of professionalism – I have nothing but positive reviews. Glad to hear the guys get bonus off of performance, they earned it.
The move went great! I was thrilled with all the support.
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Hi Randy, yes, I was completely satisfied with our move – the movers were great. Extremely friendly and efficient. I would definitely recommend your company to my friend and family who are planning a move in the future.
We used Neighbors Moving this time as it is our third time using your company, and we have always been very satisfied with the service and care with which our property is handled.
The movers were prompt and explained what they were going to do… The three man crew was in the uniform, and were very professional… The crew handled the items with care and taking extra measures with something that wasn’t quite right.
We were very Satisfied with the way the move was made. Thank the crew again, they were very qualified and did an awesome job.
My move was awesome! the guys were really professional, very careful with my furniture. they deserve BIG bonuses 🙂 would def recommend you guys! thanks for everything.
The guys did a great job for me. Showed up on time..had great attitudes and were very thorough and professional. Couldn’t have been happier with their performance.
The only nit I would pick with the process is that there is about 15-20 minutes of paperwork to go thru when the job starts..which is fine..but I don’t think I should be “on the clock” during that process. i.e. the clock should start after all the paperwork has been completed (after all a lot of it is trying to sell me insurance, carpet/floor protection and stuff like that).
Anyways..that would be my only negative feedback on the experience. Overall great job by the guys..and I’ll definitely be using you guys again in the future for any moving jobs I have.
Thanks again..and take care
We had a great experience. Thank you for your help!
I would rate Neighbors Moving a 10 out of 10! Everything was fantastic!! If I do know of someone moving, I will most definitely recommend Neighbors!! Thanks you so much for making my move stress-free. Jamie & Armando were AWESOME!!!
Everything was great! The movers were very efficient and organized and very helpful even when we swapped beds at another house. That woman was happy with them as well since they put the swapped bed back together for her. And when I was unpacking my Mom’s boxes at the assisted living home one of the employees stopped in to see if I was happy with the moving company because she is moving very soon. I went over your charges and gave her the name and phone number. I’m sure she will contact you for the move since I told her you had been recommended to me by another of my Mom’s friends and we were all extremely happy with the work and the cost.
Our move cost a total of $552 and was totally worth it to not make numerous trips with bulky items. Thank you very much. I rate you a 10!
My move was great. Movers were on time very careful and polite.
Yes, they did a great job!! Thank you!!
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Went great! Thanks!
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It went beautifully!! Mike G and Andy were just wonderful they took great care to wrap and move with provision and care !
We were 120% satisfied. Your team is awesome!
Senior Manager, Microsoft
WW Retail Channel Marketing
All was great. We had zero issues, the move went smooth and they finished under the time originally assumed.
In summary the move could not have been better. The movers did their job well and were very knowledgeable, well prepared and respectable. Yes I would use them again without question and also refer their services to anyone who ask.
The guys were awesome. Professional, nice and very organized. They did a great job moving as much as they could with the time constraints my small budget provided.
The “we can make this work for you” attitude made me feel rescued from a very unpleasant situation and made the move possible. I will definitely be using Neighbors Moving for my next move!
With much gratitude,
We were extremely pleased with our moving experience. The movers were courteous and worked quickly, carefully, and efficiently to get the job done. We would absolutely be confident in using the services of your company again and would not hesitate to recommend your services to others. This was by far one of the best moving experiences we have had.
Bob and Amy Richardson
I was extremely pleased with your service; everyone I dealt with at Neighbors was professional, courteous and helpful. Extra kudos go to Indy and his team; they were outstanding. They worked nonstop; took great care of my furniture, put it all were it needed to go in my new place, and we’re done in much less time than I expected. I’ll definitely recommend Neighbors to my friends and will use you the next time I move.
Thanks the job was completed and they were most friendly. Maybe we will need your services again. Best if luck. John
“We decide what today can be “
Yes, the move went fine.
Your movers did a great job and I would hire them again.
Next time however I’d have them label the boxes so I know where different items are located without having to open 6 boxes to find an item I need b4 I can unpack the entire group of boxes.
On a 1-10 scale I’d probable give this experience a 7 to be honest.
You guys did a great job with my move! Furniture was kept in great shape, walls were not hit, movers were polite and courteous.
My move went extremely well, the people you hire are amazing. Quick, friendly and respectful. I would recommend your company to anyone I know that is moving. Excellent work and great attitude.
I was also very impressed with the efficiency of the whole process. Setting up the appointment was easy and the kept me informed throughout the whole thing. Great job!
Everyone did a great job!
Absolutely, I understand that your industry can be quite competitive.
I was quite pleased by your movers’ work, demeanor, and attention to detail. The only problem I had with their work, specifically, was a small scratch on the view screen of my giant TV. It’s nothing to worry about in the grand scheme of things—it’s not that noticeable, being in the lower right corner… and disappears completely when the TV is on.
The movers’ work was greatly hampered by their truck; the interior lights in the cargo compartment were completely burned out and they were forced to work in near total darkness—as the move happened in the evening. My advice is to make sure your trucks are in perfect working order, right down to the cargo lighting. Working in the dark is not only dangerous and frustrating to the movers, but it also increases the billing time to the customers. It made the experience feel a bit lacking.
I’d still give you 4.5/5 stars, though… the .5 being taken off for the faulty equipment.
Thanks again for helping me move!
They did what I needed done. Later found a couple of wall dings. Not a major thing but it would have been nice for them to let me know.
I thought I had responded but the last month has been a blur, so I very well may not have.
The entire process was very satisfying.
The moving crew was especially good to work with. They were professional, efficient, hard working, and careful with our property. A couple of times we thought things were missing, only to find them later in a mismarked moving box. There was no damage to any property or our house (walls, doors, etc) that we have observed.
We moved into a hundred year old home in Queen Anne. They negotiated the narrow streets and multiple stairways which lots of precision and expertise. I can not imagine moving 23 years worth of stuff if we had done it ourselves.
I will always be highly recommending you to any friends or coworkers who may be in need.
I was completely happy with my move. The staff was on time, worked hard and had a really positive attitude. I have absolutely no complaints and would use and recommend your company in the future.
Well, it was a very small move (a sofa from one house to another 4-5 blocks down the street, and bringing one loveseat upstairs and taking another loveseat downstairs at the house where the sofa was delivered) but it was all done very efficiently and they worked as fast as possible so the actual moving was done in one hour. My husband was impressed with the 2 men and gave them a tip. I also called up the dispatcher and told him that we were pleased with their service.and asked him to pass that message along to the movers. Diane
I sent back a very positive review for your movers the day after the move. They were great, hardworking and very fast. Couldn’t have been better.
I had service that was “above and beyond”, and I would love to refer your company. Please let me know: Here is my linkedIN to view. It is very expensive to move. I believe his name is Lenon and I had a three person crew that was fast. I did not worry and I was so impressed.
Check me out: www.linkedin.com/pub/arissa-king/47/739/987.
If your service is this amazing I will be a free advertiser- word of mouth, and word to businesses= EXPAND!
I truly truly THANK YOU!
Have a Happy New Year, and a flooding of business coming your way!
“Life is what you make it”
They did an awesome job! They were extra helpful, efficient and fast. They deserve a bonus for sure. I got nothing to complain about. Thanks for your service.
I answered your last email the day I got it, I’m sorry, I guess it didn’t go through. Sometime spam filters catch emails with no subject in them. Edgar and the person helping him did a fantastic job. I would recommend Neighbors to anyone and I plan to use you in the future.
The movers did a wonderful job, they deserve a bonus.
David Rothwell, Certified Appraiser
The Rothwell Company
Serving portions of Jefferson,Kitsap & Clallam Counties.
Completely satisfied. Movers were great…very helpful and courteous! Thank you.
Yes, they did a GREAT job and were very pleasant. We’ll use your company again. Thanks, Gail Colins (for Virginia Barger)
It went well!
This is the 2nd time I’ve used Neighbors with excellent service both times. Highly recommended. Michael Cooley, Jan. 8, 2014
The move went well, your men did a good job. I wrote it on the form i signed before they left. Anyway all went well. No observation or improvement to flag. Thanks for following up.
I am extremely busy since my Mom died just 2 weeks ago. The movers did a FABULOUS JOB!! Above and beyond.
I sent feedback right after my move. It was awesome! My movers were incredibly fast, friendly, and professional. I will definitely recommend you in the future.
Maria Leininger, Esq.
Hi Randy, the movers were absolutely awesome! Loved working with them, and they did a great job. I would definitely recommend Neighbors 🙂
We think the team did a wonderful job of moving us.
Don & Erma Sybil
Randy, I did immediately email the company back AND went straight on Yelp and praised my three movers, by name and your services. I hope that it was recognized and my specific trio was given a bonus as they were above and beyond the best. I have their names on my moving receipt and for right now I am a blank. Lenin, Cesar and …… I feel bad but if you need me to write more please let me know, but I assure you that the boys weren’t even in the truck before I was on the computer with my feedback. A great experience and you will be contacted again in the future if and when I move again. I also have let others know what a great company you were from start to finish.
The move went splendidly. The 2-person crew was competent and experienced, and they were most helpful and energetic in dealing with a pack/move situation that became rather complicated in unexpected ways.
I was extremely happy with the movers. They were incredible. Very professional, very careful with all my belongings, they worked harder than any movers I’ve ever had before and they were very fast and efficient. They definitely deserve a bonus for the work and customer service they provided me. I will use your company for each move going forward and refer your company to friends and family.
Sincerely, Layne Hall
Both movers were great. Thorough, fast, attentive, careful, personable… couldn’t ask for better.
Your guys did a FANTASTIC job and your outfit is probably the only one that met my expectations during my move/home purchase. The movers were there on time, they were fast yet careful with our belongings and were extremely courteous. Your company was referred to me by John & Carmen Weedston who have used your services twice now and I have also recommended you to others. Keep up the good work!
Hi, Sorry u didn’t get my comments on how wonderful your three men were. We really appreciated their efficiency
Thank you, Karen Alfred
I was extremely pleased with the job your movers did for me. Mine was not your typical, easy move from one place to another. There were multiple stops involved and certain items being dropped off and picked up at different locations. This is the second time your company has done this type of move for me, and both times I was more than happy with the job they did. Please give them many kudos from me!
Both of them did awesome. We had a difficult destination on a busy road but they were able to handle it wonderfully.
Happy with move. thank you!
You guys are great! My move went very smoothly, start to finish, from quote to payment and everything in between.
The 3-man team was efficient, friendly, and professional. I was amazed at how well organized they were, and how quickly they loaded and unloaded the truck. I cannot heap enough praise on them!
I’ve told lots of friends and family about my positive experience with Neighbors – I recommend you highly. BTW, 4 years ago I moved and used another moving company, and it was a terrible experience. If I ever move again, I will come back to Neighbors.
Thanks so much!
Please pass along my comments to the crew.
Yeah the guys that helped me move were fantastic! Everything was done
quickly, everything was in place, overall a job well done. Thanks!
I am so sorry for my VERY delayed response. I’ve had a huge change at work so have been traveling for the past month.
My moving experience was absolutely wonderful! 110% satisfied with the two gentlemen who helped me move. They were on time, professional, friendly and efficient!
The only issue I had was my coffee table was dented. Someone followed up with me via phone after my move and I voiced this but no one circled back. I believe someone mentioned I could have it fixed somehow.
Please do extend them their bonus – they earned it! I again am very sorry for the delayed response.
Thanks and happy holidays!
The first thing I am doing with my computer now that it is hooked up in my new place is to write to you and let you know how much I appreciate Neighbor’s. Edgar and the other gentleman who moved my apartment were on time, fast, courteous, and explained everything. Neighbor’s delivered 100% from the time I first called until the time Edgar left. You have a customer for life (and I move a lot).
Merry Christmas and happy new year!
Been very busy but making time to get back to you. We were very pleased with the moving service that your company provided us. The two gentlemen that did the work were great. Very professional. We’ll be in touch again. Thank you!
I really had a great experience with my movers. It was easy to schedule, they came when they said they would, and finished early. I was lucky to have a lot of help from family and friends with this transition, so in fact when they moved me out of the first house my sister was there, and when they moved me in to the second house, my friend was there, and I was not there for either part. I did not see much of the process, but I am really happy with the result!
If you ever need to hire a moving company…Neighbors Moving is the BOMB!!! Chris, Cesar and Damian were quick, efficient, handle my belongings with kid gloves and were funny and entertaining to boot! Thanks guys for helping make a smooth transition!
The movers did an incredible job. They were efficient, careful, and courteous. They were truly professional. I will definitely being using your service again in the future.
Thank you very much.
Our move went great. I felt bad for the main person in charge because he was sick and still working!
Everything went smoothly, thanks! Your guys were great, and we got the move done quickly.
Great move. Very easy on me and the furniture. Great crew. Thanks.
I was very pleased with the service provided and noted so on a hard copy survey. I actually referred your company to my friend who recently used your services as well. Thanks!
Just wanted to let you know that this is the 2nd time I’ve used Neighbors Moving and have been very, very happy with the services! The movers were both so personable and professional. They were right on time and meticulous in getting everything done (even though it was a crazy day for me!) I really appreciated all the extra steps they took in dismantling, moving and reassembling my furniture. They were great in letting me know up front what my options were in wrapping/packing items and any additional services and were worth every penny! I will definitely use your services again and recommend your services to all my friends and family (I have some friends that will be moving in the next 6 months!) Thank you again for the great service!
Oh, I talked to someone from Neighbors Moving on the phone, a week or so
ago. On the plus side, I’m overall happy with my move. I’m very glad
that Lenin and Roberto wrapped my electronics in blankets to protect them.
That was a big relief to me.
On the minus side, one hand truck left a black trail on the carpet
when moving one item. Fortunately this on the place that I was leaving,
so it was easier to cleanup and we avoided that handtruck when moving
items inside the new place.
The crew helping me move, were courteous, helpful, and eager to please. All of them “bent-over-backwards” in moving some very difficult pieces. I am most grateful that they LISTENED to my requests and followed them exactly. Yes, I was 110% satisfied and pleased. I hope they receive some great bonuses, because they truly deserve it. Thank you!
It is so important to share feedback…sorry, I’m behind on everything these days. Your movers were fabulous, and we have not a single complaint. They were professional, thorough, efficient…everything we look for and like to offer our clients. Kim
The The movers were EXCEPTIONAL! We were 200% pleased with their service. Please give this team an exceptional bonus this year!!! We couldn’t have been more impressed.
I was completely satisfied and I would call you guys again when I sell the condo and move again in the next year.
I am pretty happy with Neighbors. Everything especially the antiques was handled with care.
The movers on this move assembled the oldest, most valuable (of course it was the heaviest). They were good listeners. The team leader made a good suggestion about how to divide the materials for storage and it was all done in record time.
I did thank them in person but I am glad to give you this report. I know the whole company depends on the guys who do the hardest work. I was pleased to experience good customer service from the movers and not just at the office level.
Thank you very much. It’s been a tough year and I hope I never have to call you again, but I am glad I did in 2009 and 2012.
Sincerely, Leah Timberlake
Movers did GREAT
Thanks, Lexi Lund
Sent from my iPhone
The move was great! No complaints what so ever.
It was great! No complaints whatsoever. The guys were fast and very friendly. A+!
I liked both crews ( I moved from two locations), but my second crew knocked it out of the ball park. They were amazing the amount of work they accomplished in a short period of time and they were so professional and courteous.
Everything went perfectly. Edgar (I think) and his cohort were timely and efficient. I will recommend your company to any in need of a mover.
*Typed on a phone. Please forgive brevity and typos*
Your movers were great and worked non stop. I was not as ready to pack as I had hoped. Which I imagine is somewhat usual for you. But they worked around me just fine. I would use you again an recommend you to others. Thanks to all of you. As far as recommendations it did take more time and cost most than we originally discussed. But that was mostly on my end. A bit of sticker shock.
The movers were awesome! Very nice gentlemen, and worked very hard and did a quality job. The only complaint I would have was with the cost, I was a little shocked at how much more it cost based on the initial estimate…
I filled out the survey and I put a comment on yelp. I was very very pleased!!!! Jamie and his team were outstanding. I’ve used other moving companies in the past but you guys were head and shoulders above them. Without question I would use Neighbors Moving again.
They did an amazing job Randy. Also. …..If I hired them to move my stuff from one garage on property to another. …what would that cost? It would take probably 1 hour?
Indy and Devante were spectacular. Nothing but great things to say about the whole experience. Will definateley use your service again.
Randy, our movers were amazing, professional, and efficient. I’ll use you guys again for my next move if I can. Please pass this along to the crew. Thanks!
The move went really well. The movers were great.
I managed the move for my old employer. They were very happy with the overall move. You were very accommodating when it came time for delivery in Palm Desert because we were not able to have anyone there on the day that you gave us. So my old employer called and you discounted the additional wait charges. I met the guys on this end when they came to pack and load everything up. They worked very hard and were very careful to wrap everything up carefully. So overall we were more than happy with the whole experience.
I am not sure if I overlooked a survey but I was very pleased with my move, probably the easiest move I’ve had yet. Edgar and his partner were fabulous!
We were sooooooooooooooo pleased with the two men that you sent to us. I am at a loss of their names but they will remember us. They were 110% professional, courteous, very very careful with our belongings…I have never seen such small guys do soooooooooooo much work AND they had a smile on their faces ALL throughout the move. They kept saying how much they liked helping people, they made our move so easy and drama free and we truly enjoyed their senses of humor.
They made what could have been a yucky day to a delightful experience. Thank you!!!! We have already given your name to a few of our neighbors who are not pleased with the new management, so hopefully we can also thank you with some new business.
Have a great day and pat those two on the back for us. Job well done!!!
Randy – your guys did an excellent job. They were all very efficient and worked hard. This is the second time we’ve used your moving services and have been very happy both times. Will definitely call on you again for our next move! -Aries Gum
Randy – your guys did an excellent job. They were all very efficient and worked hard. This is the second time we’ve used your moving services and have been very happy both times. Will definitely call on you again for our next move! -Aries Gum
Yes! They were great!
Very professional, finished before the estimated time, and even had a sense of humor. It was almost like hanging with a couple buddies!
My family has moved 4 times in.6 years, and your crew was the best I have had the pleasure of doing business with. They 100% deserve the end of the year bonus. Unfortunately I do not have their names, bit they were great guys and I will use Neighbors moving again if the need ever arises.
Again, thanks for running a quality outfit. Feel free to post my testimony on yelp or any where else it can be of benefit to your guys.
I gave them a 10 out of 10.
Everything went well. Thanks!
I was extremely satisfied with the moving experience. I recently moved from Boston to Seattle with another company and this move was a much better experienceWe were very pleased with the people from Neighbors. They were efficient, careful with our furniture and courteous. I would recommend Neighbors and, in fact, gave your name to the people at Extra Space Storage. I would be happy to be a reference.
Very pleased with the way the move went. The movers were efficient, patient and friendly. I would definitely recommend Neighbors Moving. Thank you.
You are a Fabulous company! Thank you! Your movers were a delight!
Just wanted to let you know that your team did an awesome job with the move on Sunday. From the very first point of communication to the end- your team delivered first class customer service. You have a very well-oiled machine which makes each transition seamless. I will definitely be referring any future moves to your office. Thank you again & best wishes for continued success.
The guys were awesome!!!!!!! Very very careful and kind very professional!!! Great great outfit I would highly recommend to anyone!!!!!!!! Thank you to all!!!
Dear Neighbors Moving,
Yes to all of your questions! Of course you can & must use my name as a reference to any potential customers. I was very satisfied with your service & the movers were very professional & friendly. And they were not only on time, but early. That gave my wife & I some extra time to do other things.
This was the best money I’ve ever spent! The crew that came was professional, careful with our things, not banging into walls, respectful and pleasant. We could never have done what they did in 6.5 hours! God send! And I’ve dealt with a lot of movers over my many years. I’ll be recommending you to everyone who may even just be thinking about moving. I also sit on a couple of boards, I’ll be sure and pass on your name there also. Awesome job! Thanks…from all of my staff!
I was very happy with your movers and would rate them as 10 on all categories.
Your moving services were professional and courteous. Continual calling for me is bothersome although I initially utilized the rental.com referral system. I received about eight estimates with over 20 calls from different companies. Ok your Gus were good movers who had to adjust to my particular load adjustments and schedule. After discussing my needs they took care of my furniture like their own. It was a warm day and my Thomasville heavy wood furniture was loaded and unloaded carefully as well as placing them into storage.
The estimated price was pretty close to actual and they did not fudge any costs. The plastic wrap used on my flat screen should have been included with the price not separate like other companies. I do not agree with hidden charges.
I would recommend your company and when ready to move my unit ire into my new place will probably call you again.
Thanks for Scott’s ability to mange my invoice effectively and your software is a great idea to change or update load parameters.
The guys did a great job. very nice workers / movers —very efficient —- just a good experience overall. So I guess all the questions asked below are answered in the fact the we were very happy with the move. Thank you, Dale Drogseth
We were very satisfied with the move and we hope to contact you in the future. Thank you
I called and spoke to Randy on Wed or Thurs to let you all know how TERRIFIC Indy & David are! They arrived on time, did the walk through, and then signed each paper as it was explained to me. The entire move was done in a most professional way and not a ding, scrap or mark anywhere!!!
It was a very hot day and they worked quickly but carefully. As I told Randy, I was VERY impressed with these two young men. I will definitely get the word out for anyone that needs a moving company. Neighbors Moving is now on the “good list” here at Sunset View Apts.
Again Thank You for all the hard work and great outcome. Say Hi to Indy & David.
Sincerely, Rose McKean, Lou & Sue.
1) Did our movers show up at the scheduled time or within the time window? yes
2) Were all of the men in uniform (Neighbors T-Shirt and blue pants or shorts) ? yes
3) Did our movers treat your belongings with care? yes
4)Was there damage to your household goods that we transported? yes
5) Did our movers act in a courteous and professional manner? yes
6) How much did you pay in total for the move? $709.15
7) What form of payment did you use? debit card
8) What made you chose our company? ad in directory yellow page (the actual book, not online)
9) Would you recommend us to your friends, family and neighbors? yes, yes yes !! 🙂
10) Pleaser rate your overall satisfaction with your move on a scale of 1-10.
Dissatisfied 1 2 3 4 5 6 7 8 9 10 Extremely Satisfied 12+ !!! Jose, Franchesco, and Oscar were outstanding e.g.s of courtesy, care and effiency and Strength !!! 🙂
11) Do you have any recommendations on how we can improve our services? no
12) Is it ok if we use you as a reference if anyone should ask? yes
First, I’d like to say that the move was Superb!The movers were on time as scheduled.They took very good care of my belongings,and they were very professional. When we couldn’t get the Refrig in the door of the new apartment,they gladly took the door off and put it back on.The movers were polite and very courteous and we finished in half the time because I had several things already covered and ready to go.I would definitely recommend Neighbors Moving and Storage to a friend or neighbor.I rate the overall move with a 10.
1) Did our movers show up at the scheduled time or within the time window? Yes.
2) Were all of the men in uniform (Neighbors T-Shirt and blue pants or shorts) ? Yes.
3) Did our movers treat your belongings with care? Yes.
4)Was there damage to your household goods that we transported? The only damage factor in this move was not creating it…It was instead repairing damage done by the movers from the move before this one. When I pointed out my coffee table’s dislocated leg to let Anderson and Ranferi know special care needed to be taken with it coz of the previous movers’ damage, Anderson looked at it and mentioned it had been picked up incorrectly.
They also asked about the TV wiring, mentioning it was not correctly mounted. After they had all the info they needed, I left them to tend to their business so I could tend to tasks at my new studio. When my furniture arrived at the new apartment, somehow it was dry (It started pouring literally out of the blue (or grey, smiling) just as they started moving my furniture from their truck to the garage and they still managed to get it inside without it being wet or damp). Also, the coffee table was no longer wobbly and lopsided…Instead it was firmly and evenly steady because Anderson had been thoughtful enough to repair its leg. Plus they remounted my plasma TV to its stand so it wasn’t wobbly (the previous movers didn’t screw all of the bolts correctly so it could have toppled at some point if I had accidently bumped it or moved the TV for a different angle). So because they cared enough to take the time to make those repairs, I now have a coffee table I can set my supper plate on between bites (instead of having it pushed off to the side against the wall to hold it up). and I won’t have the scare (and repair) of my TV screen crashing if I accidently bump into it or turn it to the side for a different angle.
5) Did our movers act in a courteous and professional manner? Yes…But not stiffly professional…More polite professional mixed with down-to-earth sociable.
6) How much did you pay in total for the move? $470.25
7) What form of payment did you use? Deposit $100 via Credit Card; Cash $370.25 when delivered
8) What made you chose our company? (might want to change ‘chose’ to ‘choose’ for the picky folks) Online reviews, Mike’s willingness to e-mail me instead of calling me every time he needed to answer or ask a question, his promise to provide the best movers at the best price, and the fact that y’all charged 1 hour max for all travel time.
9) Would you recommend us to your friends, family and neighbors?
Yes…I already gave one of my new neighbors (who said she’d be moving in a couple of months) the card that Anderson and Ranferi left with me.
10) Pleaser rate your overall satisfaction with your move on a scale of 1-10. (‘Pleaser’ to ‘Please’ for picky folks again)
Dissatisfied 1 2 3 4 5 6 7 8 9 10 Extremely Satisfied 10
11) Do you have any recommendations on how we can improve our services? Have one of the movers call when they are approximately 15-30 minutes from their destination. Because your clients are probably crazy busy tending to last-minute items and if they know a closer ‘real time’ arrival, they can tend to last minute tasks if needed, like running out to get more tape for boxes (like I did, smiling).
12) Is it ok if we use you as a reference if anyone should ask? Yes-Email Only (Slightly hearing impaired-Need to see someone speaking to fully understand/hear them) Lastly: I’ll write a review online next week (after I’ve rested up tomorrow…Just now finished unpacking, etc.).
In response the 3 man team that moved my family on Sat. Jul 14th arrived on time and in uniform. They were very careful of both our belongings as well as the property. Nothing was damaged and the men were very professional. The total cost of our move was just over $841 which was paid by credit card. I chose Neighbors Moving after price comparison by phone. I would be happy to recommend your company to someone I know when they move. Please feel free to use me as a future reference.
1) Did our movers show up at the scheduled time or within the time window? Yes
2) Were all of the men in uniform (Neighbors T-Shirt and blue pants or shorts) ? One mover was, the other one it was his first day
3) Did our movers treat your belongings with care? yes
4)Was there damage to your household goods that we transported? no
5) Did our movers act in a courteous and professional manner? yes
6) How much did you pay in total for the move? $446.00
7) What form of payment did you use? Credit card
8) What made you chose our company? The first person that I talked to gave the best quote
9) Would you recommend us to your friends, family and neighbors? yes
10) Pleaser rate your overall satisfaction with your move on a scale of 1-10. 10
The movers showed up on time. They were very helpful in going up and beyond the call of duty. They were dressed appropriately, were very courteous and treated our belongings with the upmost care.There were no goods that were damaged in the move. The total cost of the move was $340.00 and it was paid by debit/credit card. I chose to use Neighbors Moving complany because it is a locally based company. I will recommend using this company to all my friends that are considering moving. I would rate Neighbors moving company a “10”.
The moving crew showed up on time as expected. I really didn’t pay any attention to any uniforms as it was raining and I was focused on the move it self. Though they did identify themselves as employees of Neighbors Moving and Storage and introduced themselves. They treated all of our stuff with care and respect. Every crew member was very courteous and professional at all times. They were very conscientious about the time frame so to keep the cost low. We paid $448.25 total for the move. We were pleased about the cost and we paid by credit card. I chose Neighbors Moving and Storage of Seattle because of the way you responded to my request on www.billy.com. The office staff were always checking to see if I still needed help and they were nice and understanding about my slowness in choosing a mover. On a scale of 1 to 10, I would say it was a 9 and I would recommend you to others and I would defiantly consider you for any future moves. I can’t think of anything you can improve on. You may us me as a reference if anyone should ask. I thank you again for the smooth move you made for us.